Service Advisor

2 weeks ago

Guelph ON, Canada Reefer Sales & Service Full time

Reefer Sales and Service Position: Parts & Service Administrator - Guelph
Office Manager, and/or designate

* This is not a remote position - You are required to be on-site every day.

Over the past 30+ years, Reefer Sales has become the leading provider of temperature-managed transportation hardware, equipment, service, and support across North America. We are currently looking for a Parts & Service Administrator to support our Guelph location.

You are a highly driven and motivated individual with a passion for working in a fast-paced environment, logistics, transportation and culture, with the objective of delivering premium service experience in an established market presence that reflects our company’s core values: Family, Loyalty, Integrity and Quality.
You possess exemplary interpersonal skills, pride yourself on your ability to provide exceptional service and thrive in a fast-paced team environment.

Support company operations by maintaining office systems such as designing filing systems and organizing office operations.
Maintain the daily installation report to track ongoing projects and schedules for Sales Coordination – Process LPO (Local Purchase Order) requests.
Assist with the coordination and activities of service technicians.
Assist in generating repair estimates using our business software.
Complete the opening, closing, and invoicing of repair orders promptly and effectively while also monitoring and managing the work in progress.
Assist with inbound phone traffic and emails.
Assist in counting of physical inventory.
packing boxes; Excellent communication skills in English, both written and verbal.
Strong computer skills, with intermediate abilities in Microsoft Office, specifically Excel.
This role includes competitive compensation and eligible benefits (medical, dental, vision) after completing your probationary period of (3) months of active employment.

Reefer Sales & Service is proud to be an equal opportunity employer. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion, disability status, or any other applicable characteristics protected by law.

Accommodation is available on request for candidates taking part in all aspects of the selection process.

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