Sales Advisor

2 weeks ago

Guelph, Canada VinFast Auto Canada Full time

À propos de VinFast

VinFast est le premier fabricant automobiles vietnamien haut de gamme, de plus nous avons réussi à atteindre notre objectif initial d'être n° 1 dans tous les segments automobiles localement en moins de 2 ans. Maintenant, en 2023, nous entamons notre prochaine mission - l'expansion globale avec le lancement de notre gamme de VUS intelligents entièrement électriques au Canada, aux États-Unis et en Europe. VinFast est l'un des plus grands constructeurs automobiles de l'Asie du Sud-Est avec des équipements et des infrastructures de classe mondial et une capacité de production pouvant atteindre 500 000 véhicules par an. Nous nous sommes associés à des fournisseurs automobiles de premier plan dans le domaine de la fabrication et de l'ingénierie et avons fait appel à la maison de design italienne de renommée mondiale Pininfarina pour concevoir à la fois l'extérieur et l'intérieur de toute notre gamme de modèles. VinFast est fier de produire des véhicules dotés d'un savoir-faire supérieur, des normes de sécurité les plus élevées et d'un système d'infodivertissement intelligent qui rivalisent avec les principaux manufacturiers asiatiques, européens et américains. VinFast soutient également ses propriétaires avec une expérience client exceptionnelle et transparente à la fois dans la vente et l'après-vente.

VinFast et VinFast Auto Canada Inc. sont des filiales de Vingroup, l'un des plus grands conglomérats privés d'Asie avec une capitalisation boursière de 20 milliards de dollars canadiens. En tant qu'entreprise multisectorielle, Vingroup se concentre sur trois domaines principaux : la technologie, l'industrie et l'immobilier.

SCOPE OF JOB

The role of the Sales Advisor is to ensure that every visitor to our showrooms has an outstanding experience consistent with the VinFast brand and vision. Our Sales Advisors engage with all guests, sharing their knowledge and providing demonstrations to generate brand and product excitement. Working in close collaboration with their assigned Senior Sales Advisor and fellow team members the Sales Advisor is responsible for the sale of VinFast Canada electric vehicles guiding clients through all stages of becoming VinFast vehicle owners. This role will support the sales cycle from prospect to purchase and requires tracking all client and sales activities.

**RESPONSIBILITIES & KEY ACTIVITIES**:

- Represent the values of VinFast with every client interaction by displaying deep passion and generating excitement with clients who are joining the VinFast Family
- Engage with clients and fellow team members in a multi-level, matrixed, client-centric environment
- Continually demonstrate excellence in all work activities
- Greet clients promptly and professionally, while executing established lead capture processes
- Support a positive client Test Drive experience
- Master and maintain familiarity with all VinFast product features and functionality
- Responsible for meeting and exceeding KPI’s as outlined by Showroom Sales Manager and Senior Sales Advisor for Pre-Delivery and Post-Delivery of Vehicles.
- Educate clients regarding the entire VinFast delivery process
- Collaborate with other functional areas of the business and external partners to ensure a seamless client delivery experience
- Contribute to a positive and inclusive culture focused on hard work, innovative thinking and having fun
- Adhere to all VinFast brand standards including store cleanliness and appearance, merchandising, dress code, etc.
- Perform ad-hoc duties as and when required.

WHAT YOU BRING ALONG
- Bachelor’s degree or similar professional experience preferred
- 1 year store level experience in customer service, scheduling, or sales
- Excellent oral and written communication skills
- High level of attention to detail and organization
- Holds or can obtain and maintain a Vehicle Salesperson License as required by the provincial guidelines
- Valid driver’s license, with 2 years of current driving experience and clean driving record
- Innate curiosity and willingness for continuous learning, flexible to changing priorities and desire to create memorable experiences for our potential as well as existing customers
- Automotive experience a plus but not essential
- Ability to work evening hours, weekends and holidays

CE QUE NOUS OFFRONS
- Un environnement moderne et professionnel où vous travaillerez et apprendrez d'experts hautement spécialisés et dévoués du monde entier.
- Des salaires compétitifs et équitables qui reconnaissent votre expérience et votre expertise.
- Généreux ensemble d'avantages sociaux d'assurance collective pour les employés et leurs personnes à charge admissibles.
- Compte de dépenses mieux-être pour promouvoir un mode de vie actif et une main-d'œuvre en meilleure santé.
- Une culture de travail flexible permettant à nos employés d'ajuster leurs horaires de travail et leurs horaires, dans la mesure du possible

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