Payroll Administrator

3 weeks ago


Toronto ON, Canada Computer Methods International Corp. Full time

Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries.

An opening currently exists for a Payroll Support Product Analyst . This role requires a dynamic individual to provide support for our client’s Global Payroll Product, mainly US/Canadian. Daily responsibilities will include researching payroll issues, responding promptly to client requests, managing/reviewing clients’ payroll data, creating functional requirements, and providing phone support to clients. You will collaborate with technical personnel (System Architects and Developers) on a frequent basis to turn functional specifications into business applications.

Maintain ongoing email and telephone support for inbound/outbound client requests.
Gather requirements and analysis for various projects as directed.
Participate in new client implementations, including analysis and payroll setup of payroll products.
Conduct web meetings with customers to gather information for investigative purposes and for further assistance.
Participate in project and team meetings; Accurately interpret and effectively comply with company standards, procedures, and policies.

~ College/university degree or significant payroll experience.


~ Background in Payroll, whether by working in a payroll department or for a payroll software provider.


~ Payroll Certification is an asset.


~ ADP, Ceridian, Paylocity, Workbrain, and HCM Software experience is an asset.


~ Experience in software support or software quality assurance is an asset.


~ Experience with web-based client applications and SQL databases is an asset.


Competitive benefits Package (including Health & Dental benefits)
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
Some remote work options available
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process.


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