Manager, Technical Services Operations

2 weeks ago


London ON, Canada thyssenkrupp Elevator Full time

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. Direct the field labour force and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator project work
Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Oversee project processes, providing technical assistance as required
Participate in the recruiting and training of field and support personnel as required
Actively support the Sales Team with site surveys and recommendations for technical improvements on a variety of products
Survey existing projects for ordering of materials in alignment with the project schedule
incidental to Projects
A minimum of 5 years of operational / field experience in the capacity of mechanic in the elevator Industry
A proven ability to read and interpret technical drawings, documents and specifications
Competent in the use of basic business software and hardware
both mechanical and electrical
Experience with multi-tasking and prioritizing multiple projects



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