Head, Operational Services

3 weeks ago

London, Canada Ministry of Transportation Full time

Are you ready to drive operational excellence and shape the future of transportation in the Ministry of Transportation? Bring your expertise in highway maintenance, construction, and design to this progressive role. Join us in shaping the future of public transit in Ontario.

As the Head of Operational Services, you will lead the integration of ministry services in the West Operations region. This includes managing stakeholder relationships, emergency response, infrastructure preservation, and ensuring the continuous flow of people, goods, and services to drive economic prosperity. Your role will involve planning and managing the development and delivery of minor and major capital programs, subsidy programs, unincorporated roads, and utility programs. Additionally, you will oversee contract administration and emergency management to ensure compliance with policy and regulatory frameworks.

You will play a crucial role in fostering stakeholder engagement by consulting with indigenous communities and municipalities, ensuring their perspectives shape program planning and delivery. Furthermore, you will lead risk assessment, emergency planning, and safety program development within your assigned area.

**About Us**:
West Operations integrates the delivery of ministry services in the region, including managing issues and stakeholders, relationships, corridor management, emergency management, infrastructure preservation and protection, maintenance and operations, to ensure a continuous flow of people, goods, and services to facilitate economic prosperity.

For more information, visit us at:
** Ministry of Transportation**

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit the
**OPS Anti-Racism Policy** and the
** OPS Diversity and Inclusion Blueprint** to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.

**What can I expect to do in this role?**: As a key leader in our management team, your responsibilities will include:

- Coordinating the development of capital programs, managing contracts, and resolving disputes.
- Maintaining and improving unincorporated roads and bridges.
- Participating in operational program planning, budgeting, and resource allocation.
- Overseeing external consulting and contract staff, ensuring compliance and quality of service.
- Implementing programs in alignment with plans, monitoring expenditures, and providing technical advice.
- Engaging stakeholders and coordinating consultations to incorporate their input.
- Managing the regional traffic operations center, ensuring smooth incident reporting and community notifications.
- Identifying and mitigating risks through emergency planning and safety management.

**How do I qualify?**:
**Strategic Leadership and Management Skills**:

- You have experience providing strategic direction, guidance and coaching to technical staff.
- You have experience fostering an environment of high performance, learning, growth and continuous improvement.
- You can engage team members in a positive and inclusive work environment, promoting innovation and creativity.
- You have experience developing and implementing practical solutions to unique and complex issues.
- You have demonstrated skills in managing financial budgets and human resources, including labour relations issues.
- You have demonstrated the** leadership behaviors, attributes and mindsets** to lead the OPS into the future.

**Technical Expertise**:

- You possess knowledge of civil engineering, road design, maintenance, repair, construction policies, methods, standards, and specifications.
- You have an understanding of drainage and road deterioration behavior, which enables you to identify and assess deficiencies, design, tender, and administer project, construction, and rehabilitation proposals, as well as perform engineering and surveying calculations.
- You have the ability to acquire knowledge of procurement principles within the ministry and government, enabling you to support the preparation, administration, and acquisition of services, as well as resolve conflicts to ensure the ministry's commitments are met and government objectives are promoted.
- You have the ability to acquire knowledge of the Ontario Building Code as it applies to ministry facilities maintenance relevant emergency management legislation, policies and procedures and the Occupational Health and Safety Act to ensure adherence to saf

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