Head of Customer Operations Strategy

5700 Yonge St, North York, ON M2M 4G3, CanadaJob DescriptionPosted Monday, March 31, 2025 at 4:00 AMQuestrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment...

We are looking for a highly experienced and skilled Head of Engineering Strategy to join our team at Technoyya Consulting Inc. The ideal candidate will have a strong background in engineering and a proven track record of developing and implementing strategic plans.Responsibilities:Develop and implement engineering strategiesCollaborate with cross-functional...

Company OverviewAt Prodigy Education, we're on a mission to transform education by making it fun and engaging for students. With our award-winning products, we've already made a significant impact in classrooms around the world.Job RequirementsWe're looking for an experienced leader to join our team as Head of Gaming Strategy. In this role, you'll be...

The Stonewood Group Inc. is seeking a Head of Customer Engagement and Retention to lead our customer success organization. As a key member of the leadership team, you will be responsible for developing and executing strategies to drive customer satisfaction, retention, and growth.About the PositionThis role has four direct reports and a total team size of...

We are seeking an experienced leader to head our service delivery organization. As Vice President of Service Delivery, you will oversee the execution of customer projects, ensuring high-quality delivery and operational efficiency.Key ResponsibilitiesOversee all aspects of service delivery, including IT infrastructure deployments and AI application...

About the JobTD Securities is looking for a Head of Business Operations and Risk to lead our operations team. In this role, you will be responsible for developing and implementing policies, processes, and procedures that meet regulatory requirements.ResponsibilitiesDevelop and implement policies, processes, and procedures that meet regulatory...

Job DescriptionThe Head of Operations will oversee core operational processes, ensuring efficiency, reliability, and scalability.This role will focus on operational excellence while managing key operational functions like adjudication, security, fraud prevention, client service, administration, and process improvement.

Miovision Technologies, Inc. is a global leader in providing innovative solutions to improve traffic management worldwide.Job DescriptionThe Director of Customer Experience (DCX) oversees the strategy, planning, and execution of Miovision's overall customer experience in North America and Worldwide. This role delivers customer-first programs designed to...

Job DescriptionManage a portfolio of cloud services, driving growth in the market and ensuring executive buy-in by effectively communicating the value proposition and ROI of your strategy.Engage with vendor partners to gain feedback and support to improve services, as well as their support to take our services to market.Lead the development and execution of...

About AgoraAgora is reimagining governance for decentralized organizations, helping leading projects like Optimism, ENS, and Uniswap run smoothly and make impactful decisions at scale. We provide governance tools and a platform that enable DAOs to streamline operations, propose and fund initiatives, and engage as a community.The RoleThe Customer Experience...

ResponsibilitiesAssist in developing and implementing sales strategies to meet or exceed sales targetsOversee all aspects of store operations, including opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service, and team supervisionProvide exceptional customer service and coaching to ensure a positive shopping...

About Us">The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. As a member of our team, you will have the unique opportunity to work at the very center of Canada's economy, in an organization with significant impact on the economic and financial well-being of all Canadians.We strive to be...

The CompanyVersaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we...

Step Into Leadership: Take Charge of Petro-Techna's Finance DepartmentAbout Us Since 1989, Petro-Techna has been at the forefront of engineering, procurement, fabrication, and construction, serving clients across six continents. We partner with leading oil producers, refineries, and other petroleum-related industries to deliver innovative solutions. At our...

Director of Product Strategy and OperationsOttawa, ONRole OverviewOur client, a leader in the public safety technology space, is seeking a Director of Product Strategy & Operations to join their team. Reporting to the Chief Product Officer, you will play a critical leadership role in shaping the strategic direction, optimizing operations, and ensuring...

Head of Security Information (CISO) - Canada Mortgage and Housing CorporationCanada Mortgage and Housing Corporation ("CMHC'') is a financial institution that provides housing finance solutions, lenders reliable access to mortgage funding and delivers housing programs for the Government of Canada. They are a Crown corporation governed by a Board and...

Head of Security Information (CISO) - Canada Mortgage and Housing CorporationCanada Mortgage and Housing Corporation ("CMHC'') is a financial institution that provides housing finance solutions, lenders reliable access to mortgage funding and delivers housing programs for the Government of Canada. They are a Crown corporation governed by a Board and...

Director of Product Strategy and OperationsOttawa, ONRole OverviewOur client, a leader in the public safety technology space, is seeking a Director of Product Strategy & Operations to join their team. Reporting to the Chief Product Officer, you will play a critical leadership role in shaping the strategic direction, optimizing operations, and ensuring...

Director of Product Strategy and Operations Ottawa, ON Role Overview Our client, a leader in the public safety technology space, is seeking a Director of Product Strategy & Operations to join their team. Reporting to the Chief Product Officer, you will play a critical leadership role in shaping the strategic direction, optimizing operations, and ensuring...

About UsWe are Lightspeed, a leader in the retail and hospitality industries. We are seeking a Head of Product Innovation to join our team. As a key member of our product organization, you will be responsible for developing and executing product strategies that drive business growth and customer satisfaction.Main Responsibilities:Develop and execute product...