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Senior Operations Strategy Expert

2 weeks ago

Ottawa, Ontario, Canada Bank of Canada Full time

About Us

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The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. As a member of our team, you will have the unique opportunity to work at the very center of Canada's economy, in an organization with significant impact on the economic and financial well-being of all Canadians.

We strive to be forward-looking and innovative, welcoming people with diverse perspectives and talents, and earning trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

Your Role

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As a Senior Operations Strategy Expert, you will play a strategic and operational leadership role, assessing, analyzing, and interpreting the impact of future developments on the Bank's operational framework.

You will provide expert guidance on business architecture, operational risk, and process optimization while also leading tactical business analysis efforts.

Responsibilities

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  • Identifying trends, assessing risks, and recommending strategic improvements to ensure operational resilience.">
  • Providing subject-matter expertise in payments, securities, and collateral operations to internal teams, senior leadership, and external partners.">
  • Representing the business line on internal and external committees, advocating for operational best practices and industry standards.">
  • Driving continuous improvement by analyzing business processes, identifying inefficiencies, and recommending innovative solutions.">
  • Leading change initiatives by assessing impacts, gathering requirements, and defining process improvements that enhance operational efficiency.">
  • Serving as a key decision-maker in shaping how banking, settlement, and custodial services evolve in response to changing conditions.">
  • Acting as a Product Owner within the Agile methodology, ensuring that solutions meet business needs and align with strategic priorities.">
  • Coaching and mentoring the next generation of subject-matter experts, fostering a culture of knowledge-sharing and professional development.">

Requirements

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You must be an effective communicator with strong analytical, leadership, and negotiation skills, exceling at influencing decision-making, driving strategic initiatives, and ensuring operational excellence.

You should possess:

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  • A broad understanding of banking operations and their role in supporting the Canadian financial system.">
  • Expertise in business analysis techniques, including stakeholder engagement, operational risk assessment, and process improvement.">
  • A deep knowledge of business-line processes, policies, governing legislation, and supporting systems.">
  • A strategic mindset that enables you to anticipate industry changes and position the Bank for success.">