Information Technology Service Desk

4 weeks ago


Toronto ON, Canada Hire Intellect Full time

Job Title: Technical Analyst - Service DeskJob Type: Contract; Full-TimeLocation: Hybrid, Multiple Locations (Canada)About the Company:Our client is a Crown corporation providing specialized and personalized financial services to farming operations. Our client offers financing, insurance, software, learning programs, and other business services to producers, agribusiness owners and agri-food entrepreneurs across the country.Responsibilities:The IT Service Desk is looking for a Technical Analyst to directly resolve customer issues by following best practices. This role is accountable to update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk and a major part of a typical workday will be resolving incidents over various communication channels.Requirements:Required ExperienceKnowledge is generally acquired by having completed or working towards a certificate or diploma in a computer field and 2 to 3 years of customer support experience, or an equivalent combination or education and experience Required Skills:Comfortable with a variety of basic software solutionsGood communication, time management Demonstrated ability and willingness to learn new toolsDependable and reliableFamiliarity with updating and using a knowledge baseGeneral knowledge of computer systems, analysis techniques, and ITIL processesNice to Have:Bilingual



  • Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0524-0139**Posting Date**: - May 9, 2024**Closing Date**: - May 24, 2024**Job Title**: - Technical Support Specialist**Division**: - Information & Technology Services**Assignment**: - No**Employment Type**: - Temporary Full Time**Status**: - Full-Time**# of Open Positions**: - 1**Salary**: - $53,963.00 - $60,988.20/Year**Pay...


  • Toronto, ON, Canada Ontario English Catholic Teachers' Association Full time €161,000

    DIRECTOR OF INFORMATION TECHNOLOGYThe Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Director of Information Technology, assigned to the Information Technology department of the provincial office, commencing on or around June 24, 2024.This is...


  • Toronto, ON, Canada Ontario English Catholic Teachers' Association Full time €161,000

    DIRECTOR OF INFORMATION TECHNOLOGYThe Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Director of Information Technology, assigned to the Information Technology department of the provincial office, commencing on or around June 24, 2024.This is...


  • Brantford, ON, Canada OpenDoor Technology Inc. Full time

    As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service. Provide...

  • Service Desk Analyst

    1 month ago


    Toronto, Canada Cognizant Technology Solutions Full time

    Must Have Skills Service Desk Good To Have Skills Service desk - UAM Service Desk App Support Service Desk Asset Services Private Equity Fund Accounting Fund Accounting **Employee Status**: Full Time Employee **Shift**: Day Job **Travel**: No **Job Posting**: Feb 08 2023


  • Toronto, Canada Quanta Technology Full time

    We’re currently searching for a highly skilled **IT Service Desk Analyst** to join our dynamic team. If you’ve got the following skills and work experience we’d love to hear from you! **PRIMARY RESPONSIBILITIES** - Troubleshoot and resolve hardware and software issues - Install, configure, and maintain computer systems and software - Perform regular...


  • Toronto, ON, Canada Igbo Union of Canada Full time

    The Association of Professional Engineers Ontario (PEO) administers the Professional Engineers Act to serve and protect the public interest by licensing Ontario’s 80,000 professional engineers and setting standards for and regulating the engineering profession in Ontario. PEO has an immediate opening for a Director, Information Technology on a...


  • Toronto, ON, Canada Bevertec Full time

    Fully Onsite100% phone support – Help Desk PC/Workstation Software PC/Workstation Hardware Technical Troubleshooting5 Years experience in progressively advancing roles within Technology or related function3 years experience in Service Desk SupportProficient in technical troubleshootingTechnology incident managementProblem resolution and help desk...


  • Toronto, ON, Canada Bevertec Full time

    Fully Onsite100% phone support – Help Desk PC/Workstation Software PC/Workstation Hardware Technical Troubleshooting5 Years experience in progressively advancing roles within Technology or related function3 years experience in Service Desk SupportProficient in technical troubleshootingTechnology incident managementProblem resolution and help desk...


  • Toronto, ON, Canada Resonaite Full time

    Our client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 monthsLocation: On site - TorontoResponsibilities:Execute day to day delivery of Service Desk services:PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...


  • Toronto, ON, Canada Resonaite Full time

    Our client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 monthsLocation: On site - TorontoResponsibilities:Execute day to day delivery of Service Desk services:PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...


  • Toronto, Canada Alliance for Healthier Communities Full time

    The Alliance for Healthier Communities is the voice of a vibrant network of community-governed primary health care organizations. Alliance members serve diverse communities across the province of Ontario, and they are rooted in the communities they serve. They share a commitment to advancing health equity through the delivery of comprehensive primary health...


  • Toronto, Canada Hines Full time

    Overview: When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come. **Responsibilities**: Service Support: - Provide end-user support - responding to calls as well as tickets entered into the IT Service...


  • Toronto, Canada Ginger Desk Full time

    **Ginger Desk** is disrupting the healthcare industry, one task at a time. Ginger Desk is a fast-scaling company, offering Virtual Assistant services to allied healthcare practitioners. In a short period of time, Ginger Desk has quickly become known as the most trusted VA service for health professionals in North America. We are woman-driven and woman-led....


  • Toronto, Canada AGCO Full time

    **Term**: Permanent, Full-time **Division/Branch**: Information and Information Technology Division / Digital Platforms and Cybersecurity Branch **Application Deadline**: September 7, 2023 **Level**: Level 7 **Salary Range**: Min: $66,140 to Max: $77,814 **Work Location**: Toronto (Hybrid Work Model until further notice) The Alcohol and Gaming...


  • Toronto, Canada iGaming Ontario Full time

    **Department**: Information Technology and Business Optimization **Level**: 11 ($92,829 to $117,494) **Position Term**: Permanent, Full time **Location**: Toronto, ON/Hybrid **Application Deadline**: May 10, 2023 iGaming Ontario (iGO) has established a new online gaming (igaming) market provided through private gaming companies. Formed in July 2021, iGO...


  • Old Toronto, Canada Demant Polska Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Director of IT is responsible for overseeing and managing the company’s information technology team include Project & Integrations, Help Desk and Business Analytics teams. Reporting


  • Toronto, Canada University of Toronto Full time

    **Date Posted**:02/27/2023 **Req ID**: 29939 **Faculty/Division**: Faculty of Law **Department**: Faculty of Law **Campus**: St. George (Downtown Toronto) **Position Number**: 00053743 **Description**: **About us**: The Faculty of Law is one of the oldest professional faculties at the University of Toronto. Today, it is one of the world's great law schools....


  • Toronto, ON, Canada Resonaite Full time

    Our client in the government sector is looking for a contract based Service Desk specialist. Duration: 3.5 months Location: On site - Toronto Responsibilities: Execute day to day delivery of Service Desk services: PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and...

  • Help Desk Assistant

    1 month ago


    Toronto, Canada Canadian College of Naturopathic Medicine Full time

    **Position Title**:Help Desk Assistant (Information Systems)** **Available: ASAP** **Applicant Deadline: Monday April 15, 2024** Would you like to work for an organization where people care about each other? We are that organization! We are currently looking for a highly motivated and enthusiastic **Help Desk Assistant** professional to provide exemplary...