Bilingual Team Lead, Benefits and Pension

2 weeks ago

Ottawa, Canada LeverageTek Staffing Solutions Full time

LeverageTek is actively seeking a Bilingual Team Lead, Benefits and Pension for a permanent position with its Ottawa-based customer.


Work Location

The successful candidate will be required to work 1x/week on-site at the customer headquarters in Ottawa, ON.


Language Requirement

Must be fluent in both English and French (verbal, written)


Security Requirement

Must be eligible for a Government of Canada Enhanced Reliability Clearance.


Key Tasks

  • Lead the development, implementation, maintenance and evaluation of group benefits and pension benefits policies and programs
  • Oversee one direct report
  • Help design, develop, implement, promote, deliver and evaluate the organization’s benefits, pension and retirement programs
  • Act as a subject-matter expert for these programs and provides advice, guidance and recommendations to ensure their success
  • Research and analyze information and legislation to support program development and maintenance
  • Liaise with benefits insurance providers, consultants, service providers and government departments to implement and maintain quality total rewards offerings and programs
  • Administer the Absence Support Program (Disability Management) and Medical Surveillance Program
  • Provide training, advice and guidance to employees and managers on all aspects of the Absence Support Program, Medical Surveillance Program and the federal Labour Program
  • Lead and participate in benefits programs and projects, including annual benefits renewal analysis and recommendations, acting as the primary lead with benefits insurance providers, service providers, consultants and government departments
  • Prepare communications related to benefits and pension policies and processes, including annual benefits renewal communications to employees and retirees
  • Address complex queries relating to benefits and pension policies, administration, processes and billing from team members, employees, supervisors, retirees, and internal and external partners
  • Act as the primary liaison for employees who are retiring
  • Oversee the preparation of monthly benefits billing
  • Prepare and analyze monthly, quarterly, annual and ad-hoc reports
  • Develop and maintain effective relationships within the organization, and with industry, the Client-Partners and/or stakeholders
  • Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)
  • Support other human resources programs and projects, as required
  • Other duties as assigned


Key Qualifications

  • 6+ years experience in benefits and pension management and administration
  • A strategic leader and subject matter expert of benefits and pension policies and programs (ideally within the federal government)
  • Demonstrated experience and ability to lead innovation and improvements of the benefits and pension program, policies and process


Qualifications

  • University degree in human resources management or related field and/or training and/or experience in absence management, benefits management and public service pension plan management
  • Best practices, methods, trends and legislation in human resources management, with a focus on total rewards
  • Knowledge and understanding of federal human resources legislation, policies and procedures
  • Advanced skills in Microsoft Excel
  • Experience using computer software and operating systems, including the Human Resources Information System
  • Project management principles
  • A strategic advisor, confident, innovative, able to promote change and negotiate for its success
  • Highly organized, strong client service skills, able to address complex queries relating to benefits and pension
  • Demonstrate attention to detail
  • Excellent communication skills (written/verbal), able to successfully engage complex and sensitive conversations and discussions
  • Ability to explain policy intricacies to employees and managers
  • Research and write reports, presentations and training materials
  • Apply project management techniques
  • Provide functional direction and advice to employees and managers


Assets

  • Certified Employee Benefits Specialist
  • Certified Human Resources Professional designation


Benefits

Your package will include:

  • Public service pension
  • 100% employer-paid annual sick leave, health and dental premiums, and life, accidental death, and short- and long-term disability insurance
  • $400 Wellness Allowance (e.g., gym membership)
  • $1,500 for mental health services on top of regular $1,500 paramedical coverage
  • $750 Health Care Spending Account (for some medical expenses that aren’t covered under provincial plans or our standard insurance plan)
  • Telus Virtual Health Care
  • Maternity and parental leave top-up plan to 93% of regular gross earnings for a maximum of 17 weeks
  • Hybrid workplace options including $400 allowance every two years to support work-from-home options
  • Enhanced inConfidence employee and family assistance program
  • Deluxe travel benefit plans
  • Comprehensive vacation and other paid leave plans


About LeverageTek Staffing Solutions

Thank you for taking the time to apply Since our company’s inception in March 2003, LeverageTek Staffing Solutions has worked to become a trusted partner with our consultants and customers. LeverageTek provides end-to-end, cross-functional staffing solutions throughout North America. With thousands of successful engagements to our credit with leading public and private sector organizations, we are the experts in identifying, deploying, and supporting IT and business talent on a contract, contract-to-hire, and permanent basis.


Our responsive service and ability to deliver the right fit, on time and within budget, often leads to repeat engagements and a long-standing relationship.


Accessibility accommodations are available upon request

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