Specialist 1, Pension

6 months ago

Ottawa, Canada The Ottawa Hospital Full time

**About The Ottawa Hospital**:
Inspired by research and driven by compassion

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

**Position Information**:
**Rotation/Shifts**:
Days, 8 hour shifts.

**What you will do**:

- Develop and implement tools and job aids for use by the Benefits and Pension team;
- Develop process guidelines, forms, and tools for use by clients (TOH Leaders) and the HR department;
- Consistently review and maintain department tools, job aids, guidelines and processes, and recommends changes to improve process workflows and client satisfaction;
- Provide recommendations, advice and guidance on process improvements through strong knowledge of HR systems, various software/platforms, Excel, etc;
- Analyze tracked metrics to help identify opportunities for improvement and continuously evaluate progress of the teams Key Performance Metrics;
- Develop enhanced reporting capabilities and HR Analytics, providing analytics and data on the benefits and pension programs;
- Perform any special audits or other projects the leader determines are necessitated by special circumstances;
- Provide stakeholders with guidance and support on departmental systems, processes, documentation, and resources;
- Work collaboratively with internal and external stakeholders on the development of departmental initiatives, educating them on internal processes and making them aware of process improvement opportunities and risks;
- Develop communications, documentation and/or training materials for team, senior management, and other departments as required (e.g., briefing note, presentations, job aids, etc.);
- Assigns tasks, investigations, reporting to team members - follow up on work as appropriate.

**What you will bring**:

- 3-year Community College diploma in Business Administration, Human Resources or equivalent;
- Three (3) years of experience in pension and benefits administration;
- Knowledge of Federal & Provincial legislation around pension and benefits;
- Experience working with unions and administering collective agreements;
- Experience working in a highly unionized environment;
- Advanced skills in MS Excel;
- Intermediate to Advanced skills in MS Word, MS Outlook, MS Power Point;
- Strong investigative and problem-solving skills;
- Strong analytical skills;
- Ability to organize and compile large volumes of data for data trends, auditing and costings, as well as producing reports;
- Strong communication skills both verbal and written;
- Ability to exercise sound judgement, discretion, initiative, tact and a high degree of confidentiality;
- High attention to detail;
- Strong organization and time management skills;
- Strong Teamwork skills.

**You will stand out with**:

- Certified Employee Benefit Specialist (CEBS) Certificate or Canadian Pension and Benefits Institute (CPBI) Certificate;
- Payroll Compliance Professional (PCP) Certificate.

**What you can expect from us**:
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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