Pension and Benefits Advisor

2 weeks ago

Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

**Position Information**

**Posting Number**:

- ROM25-023E

**Title**:

- Pension and Benefits Advisor (RFT 1.0 FTE)

**Position Status**:

- Regular Full-time

**FTE**:

- 1.0

**Job Schedule**:

- Days

**Department**:

- Human Resources

**Union**:

- Non-union

**Site**:

- Royal Ottawa Mental Health Centre

**About The Royal**
- As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education._

**Purpose**:
Reporting to the Manager, Human Resources and Central Scheduling, the Pension and Benefits Advisor is responsible for maintaining processes and services in the areas of pension, benefits and leave management. This position exercises independent judgement and initiative in relation to a broad range of HR services and works to ensure a consistent standard of proactive HR services.

**Duties**:**
- Responsible for pension and benefits administration, including but not limited to: completing, verifying and processing appropriate documentation for pension, benefit enrolment/changes, and disability plans.
- Determines employee benefit and late enrolment eligibility.
- Provides information to employees and managers regarding policies & procedures, benefit programs and related collective agreement language and legislation.
- Liaises with relevant benefit carriers on issues affecting employee eligibility and general plan administration.
- Communicates with benefit service provider and HOOPP on inquiries to resolve complex issues.
- Communicates pension resource and information session information.
- Conducts regular audits of pension and benefit coverage information to ensure data integrity.
- Liaises regularly with the service provider’s case managers regarding short and long term disability claims.
- Coordinates maternity, parental and adoption leave including return to work dates.
- Processes worker’s compensation advance requests.
- Supports payroll and OHSS with administrative aspects of leave and workers’ compensation claim.
- Regular audits of HOOPP Disability Report.
- Manages tracking and reporting metrics.
- Processes documentation for employee resignations and terminations including salary continuance.
- Notifies benefits providers of termination
- Processes life claims
- Ensures accurate suspension or termination of benefits and pension plans
- Audits and approves union progression inquiries
- Participates in HR special projects as required
- Prepares, analyses and distributes standard and ad hoc reports
- Supports the Labour Relations team with Collective Bargaining by providing data, contributing ideas around changes to language on Pension and Benefits, etc.
- Keeps up-to-date with current and relevant ROHCG Collective Agreements for all union and non-union groups around pension and benefits administration
- Works in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
- Ensures a work environment that is conducive to the Royal’s Anti-Racism, Harassment, Discrimination-Free Workplace and work safety policies and practices.
- Demonstrates commitment to health equity, values diversity and contributes to an inclusive working environment.

**Qualifications**:

- Three year college diploma in a related discipline.
- Three years of experience working in a related field.
- Strong understanding of benefits and pension legislation and compliance/filing requirements.
- Excellent written and verbal communication skills.
- Ability to deal with confidential information with a high degree of diplomacy.
- Excellent organizational skills.
- Excellent computer skills.
- High level of proficiency with MS Excel.
- Experience with report writing software is an asset.
- Team player but able to work independently.
- Attention to detail and accuracy is essential.
- CHRP, CHRL, CEBS preferred
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset.

**Salary Range**:

- 38.11 to 42.37 per hour

**Additional Information**
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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