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Client Intake and Administrative Assistant

1 month ago

toronto, Canada Battista Migration Law Group Full time

JOIN OUR TEAM


We are looking for a Client Intake and Administrative Assistant with a minimum of 1 year of office administration experience to join our team. Reporting to the Practice Development Supervisor, this position will assist with daily administrative tasks and client services. 



We are:


·  A growing immigration firm with expertise in all areas of immigration law, including permanent residence applications, temporary resident visas, LMIAs, inadmissibility, appeals and judicial reviews, and citizenship matters.

·  Client-focused: we work as a team to provide expert, professional, non-judgmental service to clients from all backgrounds.

·  Advocates and litigators who work for a just result for our clients and an improvement in Canadian immigration law and policy.

·  A calm, supportive and collegial working environment that will grow your skills and opportunities while giving back to the clients and communities who rely upon us.


You are:


·  A lover of learning and dealing with people from diverse backgrounds and communities.

·  Experienced: with a minimum of 1 year previous experience in customer service and office administration;

·  Educated: with a completed diploma or certificate as a legal assistant, office administrator, or equivalent training;

·  Skilled in work: excellent analytical and organizational skills, excellent customer service skills, ability to multi-task and prioritize with minimal supervision and delay, strong computer skills (experience with Microsoft Office and PC Law software is an asset);

·  Interested in immigration law: experience in an immigration and refugee law environment an asset;

·  Skilled as a person: with a positive attitude, a sense of perspective, a drive to learn and grow, a desire to provide meaningful, supportive customer service. 




Job Responsibilities:


• Arranging couriers and managing client/firm mail;

• Greeting clients in the office;

• Managing firm communications for current clients including incoming calls, voicemails, emails, and faxes;

• Managing bookings and certificate verification for Legal Aid clients;

• Make copies/scans for support staff and intake purposes;

• Opening e-files at the instruction of the Practice Development Supervisor;

• Closing files;

• Preparing retainer agreements;

• Complete basic webform requests for support staff;

• Support with planning firm social events;

• Provide backup for Practice Development Supervisor in client intake as needed;

• Maintaining office cleanliness;

• Bank deposits; and

• Running office errands (for example – Canada Post runs, purchasing snacks for office).


Work term: permanent, full-time

Salary range: $45,000 - $55,000 commensurate with experience

Excellent vacation and benefits


Please send your resume/CV and a cover letter to our Practice Development Supervisor Kate Bowley at kate@migrationlawgroup.com.