Immigration Client Intake Coordinator

7 months ago


Toronto, Canada Altec Global Inc Full time

Altec Global Inc. is a professional immigration consulting and legal services based in Toronto, Canada. We are looking for a Client Intake Coordinator to join our team.

**Job Duties**:

- Evaluate prospective client inquiries and phone calls, analyzing their case and background based on the firm's SOP
- Identify client's needs and describe services that the firm offer
- Collecting prospect's contact information and their background and record to CRM system
- Set appointments for potential clients that meet the criteria with the firm's consultants
- Sending retainer agreements and followup with prospects and address their concern
- Work with marketing department to collaborate on sales and parnership strategies to increase client intake's rate
- Perform clerical tasks as needed

**Requirements**:

- Proven experience as an immigration client intake coordinator 1-2 years is a must
- Good understanding of client relationship management
- Well-organized
- Good knowledge of immigration programs
- Language: Fluent in both English AND Mandarin Chinese is a must, Cantonese and/or Vietnamese is an assest

**Salary**: $38,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- working in Immigration related background: 1 year (preferred)
- Immigration Client Intake: 1 year (required)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)
- Vietnamese (preferred)

Work Location: In person



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