Intake Worker

4 weeks ago


Toronto, Canada Shift Collab Full time

Are you passionate about making a positive impact on people's lives and facilitating their journey toward better mental health? Are you a skilled communicator with a deep sense of empathy and a knack for organization? If so, we have an exciting opportunity for you.

We are seeking a highly organized Intake Worker to join our team As an Intake Worker, you will be the first point of contact for our clients, responsible for managing incoming communications, assisting with client intakes and providing crucial support to our therapists.

**Responsibilities**
- ** Client Intake**: Complete client intake assessments over the phone or video, establish rapport and trust with potential clients, and support them through meetings with multiple therapists until they find the right therapist for them.
- ** Outreach**: Actively and proactively reach out to potential clients to ensure they receive the highest level of quality care, even if they are not yet clients.
- ** Schedule Management**: Manage the clinic's schedule and the schedules of therapists, as well as monitor the waitlist to ensure efficient scheduling and allocation of appointments.
- ** Appointment Management**: Ensure that all scheduled therapy sessions and consultations are occurring as planned and address any issues that may arise.
- ** Administrative Support**: Support therapists with various administrative tasks to enhance their ability to focus on client care.
- ** Data Reporting**: Generate regular reporting metrics and provide support for other data requests as necessary to assist in clinic operations and decision-making.
- ** Empathy and Clinical Knowledge**: Demonstrate empathy, possess strong clinical knowledge, effectively respond to difficult situations to provide the highest level of care.

**Requirements**:

- Bachelor's degree in a related field (e.g psychology, social work, or healthcare administration) is preferred but not required.
- Previous experience in a similar role, preferably in a mental health or healthcare setting.
- Strong interpersonal and communication skills.
- Empathetic and understanding approach to client interactions.
- Ability to multitask, manage schedules, and troubleshoot technical issues.
- Proficiency with technology and software related to scheduling, communication, and video conferencing.
- Attention to detail and organizational skills.
- Ability to work independently and as part of a team.

If you're ready to be a part of a compassionate team dedicated to providing the highest level of mental health care we encourage you to explore this opportunity further and apply. Join us on our mission to help Canadians build the lives they want
- _one session at a time._


  • Intake Worker

    4 weeks ago


    Toronto, Canada Shift Collab Full time

    Are you passionate about making a positive impact on people's lives and facilitating their journey toward better mental health? Are you a skilled communicator with a deep sense of empathy and a knack for organization? If so, we have an exciting opportunity for you. We are seeking a highly organized Intake Worker to join our team! As an Intake Worker, you...

  • Intake Worker

    3 weeks ago


    Toronto, Canada Margaret's Housing and Community Support Services Full time

    Under the direction of the Director of Programs & Services, the Intake Worker acts as the primary contact person to all incoming service requests for Margaret’s Housing, Crisis Bed, Mental Health and Justice Program and Crisis Intervention Programs. The Intake Worker is an integral member of the Margaret’s Team. The primary responsibility of this...

  • Intake Worker

    4 weeks ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: _1_ **Compensation**:_starting wage_$45,773.00 per annum_ **Unionized Position**:_Yes_ **Hours of Work**:_35.00 hours per week_ **Union**:_CUPE L3358_ **Position Type**:_Full-time Permanent_ **Job Class**: _Administrative_ The Intake Worker will be responsible for operating the day to day intake and access operations for...

  • Intake Worker

    3 weeks ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: _1_ **Compensation**:_$45,778,82 to $51,607.92 per annum_ **Unionized Position**:_Yes_ **Hours of Work**:_35.00 hours per week_ **Union**:_CUPE L3358_ **Position Type**:_Full-time Permanent_ **Job Class**: _Administrative_ The Intake Worker will be responsible for operating the day to day intake and access operations for...

  • Intake Worker

    3 weeks ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: 1 **Compensation**:_$44,881.20 - 50,596.00 per annum_ **Unionized Position**:_Yes_ **Hours of Work**:_35.00 hours per week_ **Union**:_CUPE L3358_ **Position Type**:_Full-time Temporary (12-month contract)_ **Job Class**: _Administrative_ The Intake Worker will be responsible for operating the day to day intake and access...

  • Intake Worker

    2 weeks ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: 1 **Compensation**:_Starting Wage $46,688.46_ **Unionized Position**:_Yes_ **Hours of Work**:_35.00 hours per week_ **Union**:_CUPE L3358_ **Position Type**:_Full-time Permanent_ **Job Class**: _Administrative_ **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP...

  • Intake Worker

    1 week ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: 1 **Compensation**:_Starting Wage $46,688.46_ **Unionized Position**:_Yes_ **Hours of Work**:_35.00 hours per week_ **Union**:_CUPE L3358_ **Position Type**:_Full-time Permanent_ **Job Class**: _Administrative_ **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP...

  • Intake Worker

    4 weeks ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: 2 **Compensation**:_$44,881.20 - 50,596.00 per annum_ **Unionized Position**:_Yes_ **Hours of Work**:_35.00 hours per week_ **Union**:_CUPE L3358_ **Position Type**:_Full-_time Permanent (1), Full-time Temporary (12-month contract)_ **Job Class**: _Administrative_ The Intake Worker will be responsible for operating the day to...


  • Toronto, Canada Albion Neighbourhood Services Full time

    Receptionist & Intake Worker Internal-External Job Posting Description Full-Time Contract Position - Maternity **Leave Coverage (**_Unionized_**)** The Receptionist/Intake Worker will be responsible for initial customer service response, reception activities and facilities in a manner that is consistent with ANS customer service policies and procedures....

  • Social Worker

    2 weeks ago


    Toronto, Canada Jewish Family and Child Service Full time

    **Social Worker - Intake** ***About The Agency** - Jewish Family and Child Service (JF&CS) is a multi-service, client-centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and advocacy services, within...

  • Intake Social Worker

    2 weeks ago


    Toronto, Canada VHA Home HealthCare Full time

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: _“Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.”_...

  • Intake Worker

    3 weeks ago


    Toronto, Canada Stella's Place Full time

    ORGANIZATION: Stella’s Place focuses on integrating peer support with evidence-based treatment using modalities such as DBT, mindfulness-based stress reduction, counselling, whole health, and recovery supports. Every program has been co-designed by young adults and content experts at Stella’s Place, in order to support young adults who are struggling...


  • Toronto, Canada NCFST Full time

    **Hours**: **35 hrs/wk.** **Range: $53,602-$77,711** **Location: 30 College St., Toronto** **Position**: **Unionized** **Classification: Regular Fulltime** **Summary**: Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Aboriginal Community. We do...

  • Intake Social Worker

    3 weeks ago


    Toronto, Canada VHA Home HealthCare Full time

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: _“Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.”_...

  • Social Worker

    2 weeks ago


    Toronto, Canada Jewish Family & Child Full time

    -Full-time; Permanent; 35 hours per week, potential evenings Salary: BSW $67,000 to $88,000; MSW $76,000 to $101,000 based on experience **About The Agency** Jewish Family and Child Service is a multi-service, client centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and...


  • Toronto, Canada Dixon Hall Full time

    **Employment Type**: Full-time **Department**: Seniors, Children & Youth Services **Union**: Included (CUPE Local 2497) **Salary**:$17.20/hr **File #**: 25-SCY-05 **Posting Date**:January 22, 2025 **Posting Close**: May 02, 2025 **Location**:188, Carlton Street. Toronto, ON M5A 2K8 **_This position is dependent upon approved funding from Canada Summer...

  • Relief Intake Worker

    4 weeks ago


    Toronto, Canada The Salvation Army Full time

    The Intake Worker is responsible for delivering exceptional direct support, assistance, and encouragement to Maxwell Meighen Centre clients and residents. The accomplishment of the Salvation Army’s mission starts with the Intake Workers’ ability to provide the clients and residents with the resources they require. It is imperative that the incumbent...


  • Toronto, Canada The Salvation Army Full time

    The position of Hostel/Residential Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of the Maxwell Meighen Centre. **KEY RESPONSIBILITIES**: **Program Responsibilities**: - To assist the Assistant Director with day-to-day operation of the Shelter. - Ensure clients receive...

  • Intake Specialist

    2 weeks ago


    Toronto, Canada Unified LLP Full time

    Unified LLP’s union-side labour department is seeking a passionate and dedicated **Intake Specialist** to join our team of advocates. This is an exciting opportunity to work in a dynamic environment where you will play a crucial role in supporting union members and contributing to the fight for workers’ rights. As an Intake Specialist, you will be...


  • Toronto, Canada Jewish Family and Child Service Full time

    **Social Worker - Intake/Poverty Reduction Counselling** **About The Agency** Jewish Family and Child Service is a multi-service, client-centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and...