Warranty Administrator

7 days ago


Ottawa, Canada Express Employment Professionals - Ottawa East Full time

Our client, an industrial organization located in the East End of Ottawa, is currently looking to hire a Warranty Administrator to join their team on a permanent basis. The ideal candidate is self-motivated, has a positive attitude and excellent customer service skills.


Why work for this organization:

  • Health and Dental benefits
  • Room for growth both professionally and financially
  • Free Parking


Required Skills and qualifications:

  • Minimum 1 year of experience in mechanical/engine, parts, service and/or technician roles
  • Previous industry experience or experience working on heavy duty trucks considered a strong asset
  • Previous warranty claim experience considered a strong asset
  • Great phone etiquette and customer-oriented personality
  • Strong listening skills combined with ability to bring solutions to customers
  • Ability to work independently demonstrating organizational and time management skills
  • Comfortable using computer applications
  • Must have own vehicle to get to work location


Duties may include, but are not limited to:

  • Review all warranty paperwork to ensure proper documentation and verify criteria compliance as required by the dealer and manufacturer
  • Close out all warranty work orders daily
  • Ensure labour and parts information are claimed accurately
  • Correct rejected claims to ensure maximum number of claims are paid daily
  • Maintain positive customer relations
  • Assist the Warranty Manager and Service Team as required
  • Other duties as assigned


Wage: $22.00 - $27.00 per hour depending on experience


Schedule: Monday to Friday – 7:30am to 4:30pm


If you are interested and believe you meet the specified qualifications, please send your resume to this ad.


We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.


Express Employment Professionals is an Equal Opportunity Employer.



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