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Customer Support Representative

4 months ago

Winnipeg, Canada Pran solution Full time

Job Title: Customer Support Representative (remote enhancement work) 


Position Overview: We are seeking a dedicated and empathetic Customer Support Representative to join our team. The ideal candidate will be passionate about providing excellent customer service, resolving inquiries efficiently, and ensuring customer satisfaction.


Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Assist customers with product/service-related questions, technical issues, and account inquiries.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other team members to improve processes and enhance the overall customer experience.


Salary: 140$-190$ Per day


Requirements:

  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Organizational skills
  • Ability to work independently and as part of a team


Benefits:

  • Opportunities for career advancement
  • A supportive and collaborative work environment