Customer Service Representative

2 months ago


Winnipeg, Manitoba, Canada International Marketing Group Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at International Marketing Group. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.

Key Responsibilities
  • Customer Support: Answer customer inquiries and provide information on our products and services.
  • Issue Resolution: Resolve customer complaints and issues in a fair and timely manner.
  • Record Keeping: Maintain accurate records and statistics of customer interactions.
  • Sales: Sell our products and services to customers, meeting or exceeding sales targets.
Work Environment

As a Customer Service Representative, you will work in a fast-paced environment, handling multiple customer interactions simultaneously. You will be required to work in a retail/wholesale establishment/distribution centre, providing support to customers in person or over the phone.

Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Experience: 1 to less than 7 months of experience in a customer-facing role is preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a team environment.
Benefits
  • Financial Benefits: Competitive salary and bonus structure.
  • Other Benefits: Opportunities for career advancement and professional development.


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