Customer Support Representative

2 weeks ago

Winnipeg, Canada JJ Cabinet Warehouse Full time

**About us**

JJ Cabinet Warehouse is a small but growing business in Winnipeg. We are professional, agile, innovative, and our goal is to Continue to grow withinn our industry as a leader in not only providing highest quality product at an affordable cost but at the same time providing an unmatched positive experience to the customer leaving them completely satisfied with their decision to use our company.

Our work environment includes:

- Growth opportunities
- Casual work attire
- Relaxed atmosphere
- On-the-job training
- Lively atmosphere

Job Title: Customer Support Representative

**Responsibilities**:

- Assist customers with inquiries, concerns, and technical issues
- Troubleshoot and resolve customer problems in a timely and efficient manner
- Document all customer interactions and maintain accurate records in the CRM system
- Collaborate with cross-functional teams to address customer needs and ensure customer satisfaction
- Stay up-to-date on product knowledge and industry trends to effectively assist customers

Qualifications:

- Experience with Kitchen Cabinetry is an asset
- Previous experience in customer service or a related field is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to work independently as well as part of a team

We offer competitive compensation, including benefits such as paid time off, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.

To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Casual dress
- On-site gym
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person

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