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Customer Service Representative

2 months ago

Winnipeg, Manitoba, Canada RONA+ Full time
{"title": "Customer Service Representative", "content": "Customer Service Representative

At RONA+, we're committed to providing an exceptional customer experience. As a Customer Service Representative, you'll play a key role in ensuring our customers receive the best possible service.

Key Responsibilities:

  • Greet customers warmly and provide a positive experience
  • Assess customer needs and provide expert advice on seasonal products
  • Present and demonstrate products, highlighting their features and suggesting complementary items
  • Support product marketing efforts, including display and visual presentation
  • Stay up-to-date on new products and their functions
  • Maintain a clean and organized department
  • Be aware of current promotions and flyers
  • Develop a basic knowledge of all store departments
  • Operate a forklift, if required, in accordance with company procedures
  • Comply with policies and procedures regarding loss prevention, breakage, and health and safety

Requirements:

  • Experience in customer service, with knowledge of our Seasonal department
  • Physical stamina, without requiring renovation expertise
  • Excellent customer service skills

RONA+ is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all qualified candidates.

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