Operations Officer

3 weeks ago

Toronto, Canada Kelly Services (Canada), Ltd. Full time

Kelly has partnered with one of Canada's Top 5 banks to recruit for an Operations Officer in the AML Operations department. This is for a contract hybrid role in Toronto.


Job ID: 51819

Job Title: Operations Officer I (AML Operations)

Duration: ASAP FOR 6-12 months

Hours: Mon-Fri, flexible 8am-4pm or 9am-5pm (first four weeks training is 9-5)

Pay Rate: $20.12/hour + 4% vacation pay

Locations: HYBRID - 2 times a week on site, 3 days remote but training 100% onsite for first 90 days– Toronto ON, M5K 1A2


Department Overview:

Provide a range of analytical and/or operational process support within a defined functional area.

Develop and maintain knowledge of relevant regulations as well as existing and emerging AML regulatory reporting requirements, ML/TF, BSA, Sanctions, and ABAC risk across the business.


Job Details

CUSTOMER

• Act as a key resource or representative by providing technical subject matter expertise / analysis or operational process support on Regulatory reporting, AML/ATF

• Contribute to the identification, and implementation of new products, operating workflow, additional services / products / applications or operational efficiencies

• Ensure reports are filed in accordance with regulatory requirements

• Develop and execute on reporting functions, AML, Sanctions/ABAC and/or produce consolidated or aggregated reporting as appropriate

• Refer or escalate processing or operational issues as needed based on a solid understanding of the processes, business requirements, issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained


SHAREHOLDER

• Prioritize and manage own workload to meet requirements for operations, service and productivity

• Execute accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate

• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary

• Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required

• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

• Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Regulatory Reporting, Anti-Money Laundering, Business Continuity Management)


EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

• Excellent organizational and time management skills. Ability to adhere to strict deadlines and handle high volumes of work. Attention to detail is crucial.

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand champion for your business area/function and the bank, both internally and/or externally


BREADTH & DEPTH

• Require specialized expertise and performs multiple and/or diverse tasks that are highly complex, involving multiple steps, systems, and jurisdictions

• Actively review internal processes/activities and provide ideas for process improvement

• Transactions and activities require in depth knowledge across a broad range or variety of products, processes or systems within own area of specialty and where transactions could be characterized by moderate to high risk

• Gather and analyze data to identify complex problems and escalates as required

• Generally interact with internal customers / partners for functions performed and/or external customers May provide process / policy guidance to others (e.g. within team, internal partners)

• Focus of work is weekly, monthly and/or longer with addition of adhoc and initiative-based requests, as required

• Process subject matter expert in a range of technical processes and procedures Generally reports to a Team Manager


Summary of Day-to-Day Accountabilities:

Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of data discrepancy alerts that are triggered via system functionality / capabilities based on regulatory requirements / risk factors / behaviours.

-Reviewing data discrepancy / incompleteness alerts for potential remediation

-Read source documents such as book of record systems, physical documents etc and enter correct data in specific data fields on reporting systems using keyboards/computers/applications etc

-Compile, sort and verify the accuracy of data before it is entered. And accurately record customer/client/transaction date.

-Locate and correct data entry errors and/or report them to supervisors / partners within SLA

-Compare data with source documents and/or re-enter data in verification format to detect errors.

-Writing/Reaching out to partners for missing data and ensuring the same is provided and entered.

- Interact with partners by responding to requests in an effective and timely manner


MUST HAVE:

1.) 1-2+ years of operations, data entry/enrichment, regulatory reporting, client onboarding / KYC, and/or payments transaction processing experience

2.) Previous corporate / financial industry experience

3.) Self-driven and motivated to learn

4.) Able to work independent but also work as part of a team

5.) Computer savvy – pick up on internal systems and quick learner. Previous advanced experience with computer applications, Microsoft Word and proficiency in Excel


Nice to have:

1.) Previous banking experience

2.) Professional education or certifications

3.) Business writing experience

  • Operations Officer

    4 weeks ago

    Toronto, Canada Prime Hires Full time

    Operations OfficerPay Rate: $24/hourEst. Start Date: ASAPDuration: 6 monthsSchedule: Monday-Friday, 9am-5:30pmWork Location: Downtown Toronto, ONWork Type: Hybrid, onsite twice a weekSUMMARY OF DAY-TO-DAY RESPONSIBILITIES:OVERVIEW- Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities...

  • Operations Officer

    4 weeks ago

    Toronto, Canada Prime Hires Full time

    Operations OfficerPay Rate: $24/hourEst. Start Date: ASAPDuration: 6 monthsSchedule: Monday-Friday, 9am-5:30pmWork Location: Downtown Toronto, ONWork Type: Hybrid, onsite twice a weekSUMMARY OF DAY-TO-DAY RESPONSIBILITIES:OVERVIEW- Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities...

  • Operations Officer

    4 weeks ago

    Toronto, Canada Prime Hires Full time

    Operations Officer Pay Rate: $24/hour Est. Start Date: ASAP Duration: 6 months Schedule: Monday-Friday, 9am-5:30pm Work Location: Downtown Toronto, ON Work Type: Hybrid, onsite twice a week SUMMARY OF DAY-TO-DAY RESPONSIBILITIES: OVERVIEW - Provide a broad range of operational support and performs general to specialized transactions and/or other processing...

  • Operations Officer

    7 days ago

    Toronto, Canada 1 Click Heating and Cooling Full time

    1 Click Heating and Cooling, Canada’s first fully e-commerce based Hvac company, where we offer a secure virtual shopping experience and a dedicated team to service your heating and cooling needs. Our company Operates in Ontario and all of the Atlantic Provinces and just opened in BC Market. **Full Job Description** **Personality traits we’re looking...

  • Operations Officer

    4 weeks ago

    Toronto, Ontario, Ontario, Canada Prime Hires Full time

    Operations OfficerPay Rate: $24/hourEst. Start Date: ASAPDuration: 6 monthsSchedule: Monday-Friday, 9am-5:30pmWork Location: Downtown Toronto, ONWork Type: Hybrid, onsite twice a weekSUMMARY OF DAY-TO-DAY RESPONSIBILITIES:OVERVIEW- Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities...

  • Operations Officer

    9 hours ago

    Toronto, Canada China Construction Bank Toronto Branch Full time

    Job description: • Process loan and trade finance transactions based on business or customer instructions in accordance with established procedures and guideline. • Maintain loan and trade finance transactions settle on time without issues. Ensure all transactions are recorded accurately and timely. • Prepare payment and message instructions...

  • Operations Officer

    10 hours ago

    Toronto, Canada China Construction Bank Toronto Branch Full time

    Job description: • Process loan and trade finance transactions based on business or customer instructions in accordance with established procedures and guideline. • Maintain loan and trade finance transactions settle on time without issues. Ensure all transactions are recorded accurately and timely. • Prepare payment and message instructions...

  • Operations Officer

    15 hours ago

    Toronto, Canada China Construction Bank Toronto Branch Full time

    Job description: • Process loan and trade finance transactions based on business or customer instructions in accordance with established procedures and guideline. • Maintain loan and trade finance transactions settle on time without issues. Ensure all transactions are recorded accurately and timely. • Prepare payment and message instructions...

  • Office Operations Specialist

    5 days ago

    Toronto, Canada Toronto Global Full time

    **OFFICE OPERATIONS SPECIALIST** **(FULL-TIME 12-MONTH CONTRACT OPPORTUNITY)** **WHO WE ARE** Toronto Global is a government-funded not-for-profit investment attraction agency that supports the expansion of international businesses to the Toronto Region. We actively promote the competitive advantages of the Toronto Region as an ideal business location and...

  • Chief Operating Officer

    4 weeks ago

    Toronto, Canada MANI WONDERS Full time

    Mani Wonders Inc. is a leading product design brand in the fashion technology space. Our precision-engineered lifestyle products are designed in Toronto and distributed worldwide. At Mani Wonders, we believe in creating products that combine innovation, style, and functionality to enhance everyday life. We are currently seeking an experienced and dynamic...

  • Operations Officer

    4 hours ago

    Toronto, Canada China Construction Bank Toronto Branch Full time

    Job description:• Process loan and trade finance transactions based on business or customer instructions in accordance with established procedures and guideline. • Maintain loan and trade finance transactions settle on time without issues. Ensure all transactions are recorded accurately and timely.• Prepare payment and message instructions according to...

  • Senior Operations Officer

    1 week ago

    Toronto, Canada Scotiabank Full time

    As a Senior Operations Officer, Client Onboarding, you will be responsible for providing oversight/control of client account opening and maintenance documents, to help reduce risk with applicable regulating bodies. Is this role right for you? In this role you will: Review documentation for completeness and accuracy, analyze and approve/reject requests...

  • Operations Officer

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Office Operations Coordinator

    4 weeks ago

    Toronto, Canada RLDatix Full time

    RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient...

  • Operations Officer

    5 days ago

    Toronto, Canada iRestify Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Private sector - Urban area - Cleaning service company **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office...

  • Operations Officer

    3 days ago

    Toronto, Canada iRestify Inc Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Work setting**: - Private sector - Urban area - Cleaning service company **Tasks**: - Review and evaluate new administrative procedures - Delegate work to office support staff -...

  • Operations Officer II

    3 weeks ago

    Toronto, ON, Canada TalentWorld Full time

    Join our dynamic team as a Wealth Operations Officer I I where you'll play a crucial role in ensuring the seamless execution of day-to-day responsibilities. If you thrive in a fast-paced environment, possess excellent analytical skills, and have a keen eye for detail, we want to hear from you! If you meet these qualifications, we have an exciting...

  • Operations Officer II

    4 weeks ago

    Old Toronto, Canada TalentWorld Full time

    Join our dynamic team as a Wealth Operations Officer II where you'll play a crucial role in ensuring the seamless execution of day-to-day responsibilities. If you thrive in a fast-paced environment, possess excellent analytical skills, and have a keen eye for detail, we want to hear from you! If you meet these qualifications, we have an exciting opening...

  • Operations Officer II

    3 weeks ago

    Old Toronto, Canada TalentWorld Full time

    Join our dynamic team as a Wealth Operations Officer II where you'll play a crucial role in ensuring the seamless execution of day-to-day responsibilities. If you thrive in a fast-paced environment, possess excellent analytical skills, and have a keen eye for detail, we want to hear from you! If you meet these qualifications, we have an exciting opening...

  • Operations Officer II

    3 weeks ago

    Old Toronto, Canada TalentWorld Full time

    Join our dynamic team as a Wealth Operations Officer II where you'll play a crucial role in ensuring the seamless execution of day-to-day responsibilities. If you thrive in a fast-paced environment, possess excellent analytical skills, and have a keen eye for detail, we want to hear from you! If you meet these qualifications, we have an exciting opening...