Reservations Agent
3 weeks ago
OUR VALUES
WE WORK AS A TEAM
with openness to the ideas and expectations of our colleagues, our customers and our client and supplier partners with a commitment to each other.
WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity.
WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment.
DESCRIPTION
The incumbent will be responsible for processing FIT reservation requests from our customers, responding to requests for information on products, and treatment of some complaints.
RESPONSIBILITIES
- Process new reservations, cancellations, and amendments to existing reservations
- Create, recommend, and suggest itineraries
- Respond to queries regarding itinerary products and services from clients, and suppliers
- Build relationships with key clients
- Maintain a high level of Canadian Tourism product and geographical knowledge of Canada
- Proof reservations to ensure the accuracy and smooth running of booked itineraries
- Respond to complaints post travel
- Assist in the completion of any projects, as assigned
POSITION REQUIREMENTS
- Post-Secondary School Education
- 3 years of Tourism experience
- Ability to work under pressure and multi-task
- Strong attention to detail and autonomy
- Dedicated to a high level of customer service
- Able to plan, organize and set priorities & manage processes
- Effective oral & written communication in English is a must
- Effective oral & written communication in French is a must
Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups: women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.
Only successful candidates will be contacted.
-
Front Desk Agent
3 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
2 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
3 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
3 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
3 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
4 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
3 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Reservations and Sales Agent
1 month ago
Canada Rise People Full timeFull-time Jan 28, 2022 You are the first point of contact for potential guests reaching out to us to inquire about booking an adventure! Your approach must be timely, instructive, friendly and professional, as you will play an integral role in informing their first impressions of the company. Throughout various means of communication, your role will be to...
-
Guest Service Agent
2 weeks ago
Canada Collage HR Full timeGuest Services Agent - Staff Housing Available! Whistler’s leading Vacation Rental Management company, Whistler Platinum, is hunting for an amazing person to join our growing team! Access to free golf at Big Sky and Fairmont golf courses throughout the summer Full-time employees will be eligible to join the extended medical plan (Health, Dental, Life...
-
Customer Service Agent
2 weeks ago
Canada Calm Air Full timePosition Title: Customer Service Agent Location: Rankin Inlet, NU Status: Full Time Start Date: Immediately Who We Are! Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled...
-
Guest Service Agent
2 weeks ago
Canada Collage HR Full timeGuest Services Agent - Staff Housing Available! Whistler’s leading Vacation Rental Management company, Whistler Platinum, is hunting for an amazing person to join our growing team! The benefits of working for Whistler Platinum Minimum $21p/h based on experience Access to free golf at Big Sky and Fairmont golf courses throughout the summer Staff housing ...
-
Front Desk Agent
6 days ago
Canada Andrew Peller Limited. Full timeWe are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...
-
Front Desk Agent
7 days ago
Canada Andrew Peller Limited. Full timeWe are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...
-
Front Desk Agent
6 days ago
Canada Andrew Peller Limited. Full timeWe are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...
-
Front Desk Agent
6 days ago
Canada Andrew Peller Limited. Full timeWe are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake. Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...
-
Hotel Guest Service Agent Full Time
4 weeks ago
Canada Basecamp Resorts Ltd Full timeBasecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are continuously expanding to better serve the resort communities of the Rocky Mountains. We require full-time Guest Service Agents for our...
-
Front Office Agent
6 days ago
Canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
-
Front Office Agent
2 days ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
-
Front Office Agent
2 weeks ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
-
Front Office Agent
8 hours ago
Canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
