Guest Service Agent

3 weeks ago

Canada Collage HR Full time
Guest Services Agent - Staff Housing Available

Whistler’s leading Vacation Rental Management company, Whistler Platinum, is hunting for an amazing person to join our growing team


The benefits of working for Whistler Platinum

  • Minimum $21p/h based on experience
  • Access to free golf at Big Sky and Fairmont golf courses throughout the summer
  • Staff housing
  • Ski/Snowboard pass or recreational pass
  • Full-time employees will be eligible to join the extended medical plan (Health, Dental, Life Insurance, Short Term Disability)
  • Flexible work schedule to enjoy the Whistler lifestyle
  • Discounts to experience Whistler activities
  • Staff outings and a fun work atmosphere

Who we are

Founded in 2000, Whistler Platinum provides homeowners and guests with unrivalled property management, vacation planning, and personalized concierge services. Our mission is to go above and beyond, making homeownership easy and the guest’s vacation memorable.

Join our team

In this fun and dynamic role, we are looking for a Guest Services Agent to assist guests in selecting their Whistler dream vacation; you will walk them through the process of selecting the perfect home, booking lift tickets, ski rentals and lessons, arranging grocery delivery or private chefs - and whatever else they may need. You are their vacation planning ‘specialist’ - that knowledgeable voice when our owners and guests are in-resort and require assistance. At times, you will also meet guests at their vacation home to provide an in-person home orientation to help them settle in upon arrival.

What will I be doing?

  • Assist guests in arranging all the exciting activities Whistler offers, such as ski school, equipment rentals, activities, restaurant bookings and transportation options.
  • Provide top-level service when responding to calls, emails, and texts from homeowners and guests.
  • Perform guest home orientation tours
  • Deliver VIP gifts, luggage, and guest-requested items
  • Be the “go-to” when guests have questions about home specifics, rates, availability and other reservation queries such as booking policies and procedures
  • Create reservations and confirm guest details and travel dates, and other general administration tasks as required
  • Inspect our beautiful properties to ensure they are ready for guest arrivals

The Ideal Candidate

  • A willingness to learn about Whistler and all the local activities available
  • Excellent command of the English language - written and verbal. Other languages are an asset.
  • Previous guest service, reservations or concierge experience is an asset
  • Excellent phone manner
  • Valid Driver's Licence that can be transferred to a BC Driver's License
  • Enjoys a mix of administration and client-facing interactions
  • Able to multi-task and remain organized
  • Able to uphold guest confidentiality and privacy in the highest regard
  • Good problem-resolution skills, ability to think on one's feet
  • Outgoing and friendly. A positive attitude wins
  • Excellent grooming with a professional image

Visa and Driving Requirements: You must be legally eligible to work in Canada. We are unable to assist you in obtaining Canadian work authorization. You must have a driving license that is or can be transferred to, a BC driving license. Only applicants satisfying both of these requirements will be considered.

#J-18808-Ljbffr

  • Guest Service Agent

    1 month ago

    Canada Basecamp Resorts Ltd Full time

    Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are...

  • Guest Service Agent

    3 weeks ago

    Canada Collage HR Full time

    Guest Services Agent - Staff Housing Available! Whistler’s leading Vacation Rental Management company, Whistler Platinum, is hunting for an amazing person to join our growing team! Access to free golf at Big Sky and Fairmont golf courses throughout the summer Full-time employees will be eligible to join the extended medical plan (Health, Dental, Life...

  • Summer Seasonal

    3 weeks ago

    Canada CanaDream Corporation Full time

    Are you a motivated, enthusiastic, self-directed individual with superior guest service skills looking for a great opportunity to work for one of Canada’s largest RV companies? If you are, look no further as CanaDream is seeking Guest Service Agents to serve our guests from around the globe for our upcoming 2024 season. We are a team of experienced,...

  • Guest Service Agent, Housekeeper

    3 weeks ago

    Canada Basecamp Resorts Ltd Full time €18 - €19

    Guest Service Agent, Housekeeper & Laundry Attendant Thursday, May 9, 2024 Guest Service Agent/Housekeeper/Laundry Attendant About Basecamp Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are...

  • Seasonal Guest Services Agent

    4 weeks ago

    Canada CanaDream Corporation Full time

    CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers.Work with a great team;...

  • Hotel Guest Service Agent Full Time

    1 month ago

    Canada Basecamp Resorts Ltd Full time

    Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are continuously expanding to better serve the resort communities of the Rocky Mountains. We require full-time Guest Service Agents for our...

  • Summer 2024- Guest Service Agent FT

    3 weeks ago

    Canada Suttonplace Full time €2

    Summer 2024- Guest Service Agent FT & PT The Sutton Place Hotels - Revelstoke, 2950 Camozzi Road, Revelstoke, British Columbia, Canada Req #983 Friday, February 23, 2024 Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our...

  • Guest Services Supervisor

    4 weeks ago

    Canada Eldorado Resort Full time

    Eldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...

  • Guest Services Supervisor

    4 weeks ago

    Canada Eldorado Resort Full time

    Eldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...

  • Part-Time Seasonal Guest Services Agent

    3 weeks ago

    Canada CanaDream Corporation Full time

    Friday, April 26, 2024 CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and...

  • Guest Services Supervisor

    4 weeks ago

    Canada Eldorado Resort Full time

    Eldorado Resort . Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...

  • Guest Services Supervisor

    4 weeks ago

    Canada Eldorado Resort Full time

    Eldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...

  • Guest Services Supervisor

    4 weeks ago

    Canada Eldorado Resort Full time

    Eldorado Resort . Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...

  • Guest Services Supervisor

    4 weeks ago

    Canada Eldorado Resort Full time

    Eldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...

  • Guest Services Supervisor

    4 weeks ago

    Canada, CA Eldorado Resort Full time

    Eldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...

  • Guest Service Agent Jobs in Canada

    3 weeks ago

    Canada One World 365 Full time

    Company : CanaDream Location : Canada (Toronto, Vancouver, Montreal, Calgary, Halifax, Whitehorse) Duration: 4 months to 6 months Approx Costs: 500 to 1000 $ Dollars (US) We’re looking for Seasonal Guest Service Agents for our upcoming 2022 season! Are you a motivated, enthusiastic, self-directed individual with superior guest service skills...

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    1 month ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...