Front Office Agent
2 weeks ago
Fairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre you a professional Hotelier who’s looking for a Front Office position to share your expertise from a busy and fast paced Hotel/Resort? Are you an incredible multi-tasker who is passionate about providing excellent service? If so, we are seeking a Fairmont Ambassador who prides themselves on their problem solving, communication and relationship building abilities to act as the first point of contact to our guests.What Is In It For YouSubsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500 - lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf CoursesAutomatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with AccorWhat You Will Be DoingProudly promote the hotel / resort facilities, looking for opportunities to enhance and add a personalized experienceProcessing all external and internal calls by redirecting calls or directly assisting the caller.Taking ownership of the caller’s requests or complaints and ensuring follow-up according to the hotel’s standards.Maintaining knowledge and awareness of all departments within the hotel, in particular Housekeeping, Maintenance, Resort Activities, Guests Services and Food & Beverage.Maintaining accurate records of guest calls to maintain data integrity.Maintaining knowledge of the hotel’s emergency procedures and dispatching as required.Other duties as assignedQualificationsYour experience and skills include:Service focused personality is essentialPrevious expierence working in a hotel / resort as a front desk agent / concierge an assetPrevious experience in call centre or reservations centre an assetPrior experience working with Opera or a related system an assetFluency in English; additional languages are a plusComfortable sitting for long periods of the dayYour Team And Working EnvironmentFast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections
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Front Office Agent
3 days ago
Canada Accor Hotels Full timeCompany Description The 25hours Hotel Indre By has its home in the middle of the Scandinavian metropolis. Art and knowledge are at the forefront in an exciting combination, as the hotel housed a porcelain factory in the 19th century and was later used as a university building. The hotel is centrally located between the Round Tower and the Kobmagergade...
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Overnight - Front Office Reception Agent
4 weeks ago
Canada Accor Hotels Full timeThe 25hours Hotel Indre By has its home in the middle of the Scandinavian metropolis. Art and knowledge are at the forefront in an exciting combination, as the hotel housed a porcelain factory in the 19th century and was later used as a university building. The hotel is centrally located between the Round Tower and the Kobmagergade shopping street. We...
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Night Front Office Agent F/H
3 days ago
Canada Accor Hotels Full timeThe 25hours Hotel Indre By has its home in the middle of the Scandinavian metropolis. Art and knowledge are at the forefront in an exciting combination, as the hotel housed a porcelain factory in the 19th century and was later used as a university building. The hotel is centrally located between the Round Tower and the Kobmagergade shopping street. We...
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Front Office Agent
4 weeks ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
4 weeks ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
3 weeks ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
3 weeks ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Desk Agent
1 month ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
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Front Desk Agent
1 month ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
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Front Desk Agent
1 month ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
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Front Office Agent
4 weeks ago
canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
4 weeks ago
canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
4 weeks ago
Canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts. Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Front Office Agent - Royal...
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Front Office Agent
4 weeks ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts. Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Front Office Agent - Royal...
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Front Office Agent
3 weeks ago
Canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
1 week ago
canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
3 weeks ago
Canada Fairmont Hotels & Resorts Full time €10,000Fairmont Hotels & Resorts. Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Front Office Agent - Royal...
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Front Office Agent
3 weeks ago
Canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts. Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Front Office Agent - Royal...
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Front Office Agent
3 weeks ago
canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts.Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFront Office Agent - Royal ServiceAre...
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Front Office Agent
2 days ago
Canada Fairmont Hotels & Resorts Full timeFairmont Hotels & Resorts. Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Front Office Agent - Royal...
