Customer Service Agent
3 weeks ago
Position Title: Customer Service Agent
Location: Rankin Inlet, NU
Status: Full Time
Start Date: Immediately
Who We Are
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.
At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking forhighly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team Want to learn more? Visit .
About the Opportunity
Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.
The sky is the limit
What You'll Get to Do
Calm Air Customer Service Agents provide valuable front-line passenger support and assistance to our customers at the airports and before and after they board one of our flights. They are responsible for ensuring our passenger experience is positive and meets the standards of service that we set out as an organization in addition to complying with applicable regulations.
- Providing curbside to curbside service to the travelling public as per Canadian Transportation Agency regulations
- Making and changing flight reservations in the computerized reservation system
- Checking in passengers and their baggage
- Calculate and charge any additional fees if applicable
- Issuing boarding passes, itineraries, and seating assignments as necessary
- Assist pre-boarding passengers to ensure safe movement to and from the aircraft
- Provide information on fares, flight schedules and routes in person or over the telephone
- Facilitate the safe movement of passengers between aircraft and terminal buildings
- Other duties as required
Hours of Work
- Shift work is required and may include mornings/afternoons, evenings, and weekends
Skills & Experience We Value
- High school diploma or general education degree (GED) an asset
- Ability to learn a computerized reservation system
- Knowledge of an airline’s operations an asset
- Must have exceptional customer service skills
- Must be able to work independently or in a team setting
- Ability to work efficiently and accurately under pressure
- Must have own transportation to and from work
- Must be able to obtain and maintain an Enhanced Security Clearance qualification
- Must be able to attend and complete initial Ground School Training
- Preference given to Inuit Land Claims Beneficiaries
- Inuktitut language considered an asset
The Benefits of Joining Our Team
Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:
- Registered Pension Plan starting at 5% matched after one year of employment
- Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period
- Northern Living Allowance
- Entitled to three weeks vacation after one year
- Airline travel and freight privileges
- Corporate and family events
- And more
If This Sounds Like the Job for You, Contact Us
At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying.Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing recruitment@calmair.com .
Please submit a resume in confidence by May 30 th , 2024 .
We thank all those who apply, but only those selected for an interview will be contacted.
#J-18808-Ljbffr-
Customer Service Agent
2 months ago
Canada Di Leone Group Inc. Full timeWe are looking for professional talents with experience and knowledge for our Customer Service Department, for the position of Customer Service Agent . It is essential to have the ability to follow instructions, we ask you to read the ENTIRE ADVERTISEMENT. We are a Company dedicated to the professional assistance of our clients, in immigration and...
-
Customer Service Agent
5 days ago
Canada Boutique 1861 Full timeCompany Description Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation!), an online store and more than 80 passionate...
-
Agent Du Service Clientèle
6 days ago
Canada Voxdata Full time**English version to follow** **Prêt à vous joindre à l'un des plus importants centres d'appels de Montréal ! VOXDATA vous attend !** Nous cherchons à agrandir notre équipe avec de nouveaux membres qui sont prêts à devenir nos prochains experts en offrant la meilleure expérience client possible ! **Voici quelques raisons pour lesquelles il fait...
-
Customer Service Agent
2 weeks ago
Canada LCI Education Full timeLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its...
-
Customer Service Agent
2 days ago
Canada LCI Education Full timeLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its...
-
Service Desk Agent
4 weeks ago
Canada Atlantis IT group Full time**Service Desk Agent** **Montreal, Canada** **Duration**: - Long Term **Must-Have** Knowledge on End User Computing Devices (Laptop / Desktop / VDI) Ability to provide technical support over the phone Hands on Experience on resolving customer issues related to the infrastructure Assist with support of network connectivity, PCs, and VPN connectivity...
-
BaseLang : Customer Service Manager
3 weeks ago
Canada Philpar Full timeWe are looking for a motivated Customer Service Manager to lead our customer service team. Not only does this role require being on the front line and talking to customers on a daily basis, but also developing best practices in customer service, and managing a team of customer service agents to ensure these practices are being upheld. About The Role ...
-
Customer Service Manager
3 weeks ago
Canada Philpar Full timeWe are looking for a motivated Customer Service Manager to lead our customer service team. Not only does this role require being on the front line and talking to customers on a daily basis, but also developing best practices in customer service, and managing a team of customer service agents to ensure these practices are being upheld. About The Role...
-
Bilingual Customer Sales and Service Agent
3 weeks ago
Canada Air Canada Full timeBilingual Customer Sales and Service Agent (Aeroplan) - Call Centre - 31426 Location:DORVAL,QC,Canada Posting Start Date: Jun 2, 2023 Posting End Date: Ongoing Share: Job Description Description Location: Dorval, QC, Canada Salary: $17.14/hour Job type: Full-Time The opportunity As a Customer Sales and Service Agent in our Aeroplan contact...
-
Customer Service Agent
1 month ago
Canada Novolex Full time**Why Choose Us?** Novolex® is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets. Novolex’s **De Luxe Packaging** brand, has over 70 years of experience. Our mission is to provide our current customer base and future...
-
Customer Service Agent
2 weeks ago
Canada Engage2Excel Full time**MAJOR RESPONSIBILITIES/DUTIES**: - Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems. - Interact with customers to provide information and/or technical assistance in response to inquiries about their accounts, orders, websites, products, shipping instructions, and...
-
Service Desk Agent-
4 weeks ago
Canada Atlantis IT group Full time**Service Desk Agent - (Bilingual)** **Montreal, Canada** **Experience-** 4-10 Years **Duration**: - Long Term **Must-Have** Knowledge on End User Computing Devices (Laptop / Desktop / VDI) Ability to provide technical support over the phone Hands on Experience on resolving customer issues related to the infrastructure Assist with support of network...
-
Customer Service Representative
2 weeks ago
Canada Colas Full time**Subsidiary**:McAsphalt **Mission**: Logistics Customer Service Agent is responsible for helping to maintain the day-to-day operation and administrative duties associated with Dispatch Center. This position you will interact directly with our customers both internal and external, recording and screening of all incoming orders, use dispatch computer and...
-
Customer Service Representative
2 weeks ago
Canada CrownRing Full time5565, CHEMIN DE LA CÔTE-DE-LIESSE │ VILLE SAINT-LAURENT (QUÉBEC) H4P1A1 **The Company**: CrownRing is a fast growing Canadian company looking for motivated, trustworthy and dedicated employees to join our team. As Canada’s leading wedding band and engagement ring manufacturer, we strive to maintain a professional work environment, both in our image...
-
Canada Air Canada Full timeBilingual Customer Sales and Service Agent (Aeroplan) - Call Centre - 31426 Location:DORVAL,QC,Canada Location: Dorval, QC, Canada Full-Time As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. If you love working with people and take pride in delivering memorable customer service, then...
-
Representative - Customer Service Agent
4 weeks ago
Canada Emerytelcom Full timeEmery Telecommunications and Video has an opening in the Customer Service Department. This individual will respond to inquiries about Company products and services. This individual will identify customer's needs and offer the products and services that would fulfill those needs. The Customer Service Representative will work with customers or potential...
-
Customer Service Agent
4 weeks ago
Canada Prinsco Inc Full timeCustomer Service Representative- Chatsworth IL Prinsco has an opportunity for a motivated Customer Service Representative in Chatsworth, IL. We offer a competitive compensation and benefits package that includes dental, vision, 100% paid life insurance and short term disability, HSA or FSA, and two medical plan options. In addition, we offer a 401k that is...
-
Front Desk Agent
4 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
4 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
-
Front Desk Agent
4 weeks ago
Canada Clarion Pointe Hotels Full timeClarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...
