Clinical Director for Victim Services of Durham Region

Position: Clinical Operations Director

Company: Victim Services of Durham Region

Division: Child and Youth Advocacy Centre

Type: Full Time Permanent Position

Classification: Hybrid - Working from Home one day a Week

Location: 605 Rossland Road East, Whitby L1N 0B8

About the Organization:

Victim Services of Durham Region (VSDR) is a non-profit, community-based organization that provides assistance to individuals who have been impacted by crime or sudden tragedy. We work to prevent violence through awareness and education. We also provide prevention programming and training for parents, professionals, youth and the community. 

The Child and Youth Advocacy Centre (CYAC) is a division of Victim Services of Durham Region. The Clinical Operations Director position is housed within the CYAC and is supported by the Victim Services of Durham Region. The CYAC is a child-focused centre in which multi-disciplinary teams provide coordinated seamless interdisciplinary services to children and youth who have experienced abuse or maltreatment. CYAC’s aim is to provide trauma-responsive, culturally safe, and accessible services that are child and family centered.

A partnership among local Indigenous, community, and government agencies, Durham CYAC will bring together professionals involved in child abuse cases to reduce a child’s trauma in repeatedly telling their experience of abuse. The developing Durham CYAC is founded on an accessible, anti-oppressive, anti-racist, inclusive equity framework. The CYAC will provide services in a way and delivered in a setting that is inclusive and meets the individual’s unique needs, recognizing the intersectionality that can occur for clients including: an indigenous worldview, gender identity and expression, and anti-black racism.

We Value our Staff:

Working at the Child and Youth Advocacy Centre you will enjoy a collaborative and dynamic work environment. We provide you with work that is engaging and impactful while promoting the health and wellness of our team. We also provide:

• Benefits 100% covered by CYAC
• OMERS Pension Plan
• Opportunities to be mentored by cross functional teams
• Salary range of $78K to $83K depending on experience
• Competitive vacation allowance

Position Overview:

We are seeking a full-time Clinical Operations Director to plan and coordinate the development of a Child and Youth Advocacy Centre in Durham Region. You will lead a small team and manage day to day operations. The centre is about to open.  We are looking for someone who is energized by a challenge, has demonstrated experience building a dynamic not-for-profit and someone who understands how to engage the community.

You will succeed at CYAC if you are an:

Excellent Communicator – you bring with you the ability to quickly build rapport with your team, stakeholders, and the community including Durham Police. Your verbal style must be confident, reassuring, positive, and clear. 

A Seasoned Leader – you are confident leading and inspiring a team and directing an organization to operational success.

Independent – you are self-motivated and manage your time well. As the key go to person in the organization you must be able to organize and reorganize your day to meet often conflicting priorities and deadlines.

Responsibilities:

• Provide oversight of the CYAC’s operations in close collaboration with the Executive Director, and other multi-disciplinary partners
• Develop and implement the organization’s strategic and operational plans including data collection
• Assist with fund development, grant writing and reporting
• Demonstrated understanding and high degree of fiscal responsibility, budget management and accountability in meeting grant targets
• Utilizing an Equity Framework complete the development, implementation and drafting of policies, partner agreements and Memoranda of Understanding pertinent to the multi-disciplinary collaboration and coordination of services
• Support with the development and drafting of protocols and service pathways for multi-disciplinary procedures, case documentation and information sharing
• Oversee the coordination and delivery of multi-disciplinary training programs pertinent to the operation of a CYAC
• Supervise and support a small team of frontline staff. The Clinical Operations Director will have a demonstrated skillset in effectively managing conflict and providing trauma-informed supervision
• Support the well-being of staff and stakeholders by fostering and encouraging a positive working environment  
• Prepare for, attend and support with chairing the CYAC Development Committee meetings
• Build and maintain strong working relationships with key partners, community groups, and those with lived experience
• Promote public awareness of, and support for, the CYAC by producing educational and promotional materials and attending community events
• Manage the development, implementation, and evaluation of CYAC programs within organizational plans and policies

Requirements and Qualifications:

• Masters of Social Work with a minimum of 5 years post MSW experience
• Experience in collaborative, cross-sectoral program development and/or project management in the social services sector
• Demonstrated knowledge and understanding of the criminal justice system, child welfare, programs and services for child/youth victims of crime and community support services
• Excellent oral and written communication and/or organizational skills. Ability to multi-task, set priorities and meet deadlines
• Superior interpersonal skills and ability to maintain strong working relationships.
• Intermediate to advanced skills with computer applications (MS Office, Outlook, SharePoint, Teams.
• Solid understanding and demonstrated experience in and commitment to trauma-informed, anti-oppressive, anti-racist practices and equity, diversity and inclusion
• Knowledge of intergenerational trauma and understanding of systemic barriers faced by BIPOC individuals
• A strong commitment to social justice, cultural safety and a wholistic approach in program development and community collaboration
• Initial and ongoing employment is subject to an acceptable Criminal Record Check and Vulnerable Sector check
• The ability to travel within Durham Region and provide own transportation
• May be required to work flexible hours (evenings, weekends) on an infrequent basis to support media and other events
• Proficiency in project and program development, management, and evaluation 
• Proven ability to effectively engage with members of communities with intersecting identities 
• Superior time management and organizational skills to create and maintain required processes and meet deliverables 

Application:

CYAC highly values the diversity of our staff and the communities we serve. We strongly encourage applications from visible minorities/BIPOC group members, persons with disabilities, members of sexual minority groups, and others who respect and represent the diversity of Durham Region.

How to Apply:

Please submit your resume to Katherine Taylor at ktaylor@taylormcmahon.com.

At The Child and Youth Advocacy Centre we are committed to fostering a healthy and positive work environment. In accordance with the Accessibility of Ontarians with Disabilities Act, 2005 and the Ontario Human Right Code, we encourage applications from all qualified candidates and will accommodate applicants’ needs throughout all stages of the selection process. If selected to participate in the recruitment and selection process, please inform the representative of Taylor McMahon of any accommodations you may require to ensure your equal participation.

We look forward to hearing from you