Community Key Account Manager, Specialty Care, Vaccines

*This position is open to candidates currently living in Canada, with the legal right to work here.

DESCRIPTION:

This is an exciting and unique opportunity to join a Key Account Management (KAM) team at GSK. In this position you will represent our growing portfolio with targeted Cardiology, Endocrinology and Nephrology healthcare professionals, as well as programs, accounts, and health systems. As a business owner, you will build and implement the local strategic plan focused on increasing protection for patients from vaccine preventable diseases.

LOCATIONS:

Ontario GTA

RESPONSIBILITIES:

As Key Account Manager, you will be responsible for successfully building and executing territory strategic plans, accelerating partnerships with key HCPs, accounts, and health systems stakeholders in targeted therapeutic areas. This strategy will be executed in alignment to GSK Values and Mission: To unite science, talent, and technology to get ahead of disease together. How we do this is through our people and our culture. A culture that is ambitious for patients, accountable for impact and rooted in doing the right thing.

Reporting directly into the Regional Business Manager, Specialty Care Vaccines, this field-based role will be accountable for Ontario Southwest region. 

Primary Responsibilities

Work with targeted therapeutic Health Care Professionals (HCPs) and administrative leaders to drive process implementation within programs, accounts, and health systems/networks.

Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives.

Apply an entrepreneurial mindset, innovative approach, and a willingness for bold cross- functional communication & collaboration.

Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives

Develop and execute strategic territory account plans to surpass territory commercial performance objectives

Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey.

Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs

Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time

Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value

Identify and leverage internal and external resources to develop and execute tailored customer value

Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives

Effectively manage territory spends/budgets to ensure optimal impact and ROI

Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation

Lead and deliver regular performance to objective reviews to commercial leadership

Demonstrate a strong understanding and application of the GSK code/values

In addition to internal national and regional meetings, overnight travel will be required for external conferences.

Required Qualifications:

Bachelor’s degree completed

3+ years of experience in institutional specialty sales/KAM roles

Strong understanding and experience in execution of key account management principles

Excellent communication and engagement skills (virtual and live)

Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels

Strong organizational, analytical, and problem-solving skills, a natural curiosity, and an ability to actively listen

Strength in challenging both self, peers and status quo

Self-motivated, agile, entrepreneurial, and committed cross functional communicator/collaborator

Ability to effectively work and thrive in a cross functional team-based environment

Ability to quickly move insights to strategic and tactical implementation

Agility to successfully work in a dynamic, complex, and changing environment

Skills in budget ownership and ROI analysis

Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs

Valid driver's license*

Ability to travel within territory and domestically as required.

*This position requires the employee to drive routinely on company business and allows for the provision of a company – leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.

PREFERRED QUALIFICATIONS:

Recent Cardiology, Endocrinology, and Nephrology experience (minimum 2 years) is preferred

Strong working knowledge and proven performance in program, account, and health systems-based markets/landscapes

Bilingual English/French

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.