Community Key Account Manager, Specialty Care, Vaccines

2 weeks ago


Mississauga ON, Canada GlaxoSmithKline Full time

Site Name: Canada - Ontario - Mississauga
This position is open to candidates currently living in Canada, with the legal right to work here.
This is an exciting and unique opportunity to join a Key Account Management (KAM) team at GSK. In this position you will represent our growing portfolio with targeted Cardiology, Endocrinology and Nephrology healthcare professionals, as well as programs, accounts, and health systems. As a business owner, you will build and implement the local strategic plan focused on increasing protection for patients from vaccine preventable diseases.
As Key Account Manager, you will be responsible for successfully building and executing territory strategic plans, accelerating partnerships with key HCPs, accounts, and health systems stakeholders in targeted therapeutic areas. Reporting directly into the Regional Business Manager, Specialty Care Vaccines, this field-based role will be accountable for Ontario Southwest region. 
Work with targeted therapeutic Health Care Professionals (HCPs) and administrative leaders to drive process implementation within programs, accounts, and health systems/networks.
Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives.
Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives
Develop and execute strategic territory account plans to surpass territory commercial performance objectives
Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey.
Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs
Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time
Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value
Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives
Effectively manage territory spends/budgets to ensure optimal impact and ROI
Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation
Lead and deliver regular performance to objective reviews to commercial leadership
In addition to internal national and regional meetings, overnight travel will be required for external conferences.
Bachelor’s degree completed
~3+ years of experience in institutional specialty sales/KAM roles
~ Strong understanding and experience in execution of key account management principles
~ Excellent communication and engagement skills (virtual and live)
~ Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels
~ Self-motivated, agile, entrepreneurial, and committed cross functional communicator/collaborator
~ Ability to quickly move insights to strategic and tactical implementation
~ Skills in budget ownership and ROI analysis
~ Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs
~ Valid driver's license *
~ However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.
Strong working knowledge and proven performance in program, account, and health systems-based markets/landscapes
Bilingual English/French
#We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
GSK is an equal opportunity employer committed to diversity and inclusion. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com . Please do not send resumes to this e-mail and instead apply through the online application process of this posting.
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
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