Banquet & Beverage Supervisor
6 months ago
Job Description
Job Type: Full-Time
Start time varies between 4:30PM - 6:30PM, Must be available evenings & weekends
The Gateway to Your Future
The Banquet & Beverage Supervisor is a key player on the Gateway hospitality team, directing staff in a way that is motivational and inspiring. You will help maintain Gateway’s policies and procedures and provide knowledge, support and coaching. If you are dedicated to creating a memorable experience for our guests, we want to hear from you.
We Provide
Starting: $51, 6 Months: $52, 1 Year: $56, Shift
This is a Swing (afternoons/evenings) shift and the start times will vary between 4:00pm and 6:00pm. Evenings and weekends required.
Key Responsibilities
Maintains regular contact with all necessary parties to ensure successful event execution Completes various tasks to ensure effective operations, including planning for adequate C.R.E.W. members levels and managing payroll. Oversees scheduling to ensure C.R.E.W. members meets expected business levels Conducts daily inspection for quality of the cleaning and maintenance of all areas and equipment ensuring adherence to regulations, standards and policies Monitors daily operations to ensure compliance with regulations and internal standards, policies and procedures. Reviews and makes recommendations for changes or creation of policies or procedures as required Promotes and models the highest level of customer service, ensuring that C.R.E.W. members deliver a maximum level of service and customer satisfaction is achieved and maintained. Works quickly to resolve customer complaints Monitors daily operations to ensure compliance with regulations and internal standards, policies and procedures. Reviews and makes recommendations for changes or creation of policies or procedures as required Supervises C.R.E.W. members and manages the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team Control all Liquor, wine and beer inventories, purchasing and storage Plan, schedule, organize varied types of Banquet functions from Plated Galas, Buffets, Corporate luncheons, group Coffee breaks and business breakfasts etc. Plan, schedule and organize concessions and bar service for all events in the Entertainment center What You Bring
Minimum 2 to 3 years of experience in a leadership position within the food and beverage industry. Banquet & beverage experience and product knowledge an asset. Knowledge and experience working with the Liquor License Act. Experience working in a unionized environment is an asset. Possess exceptional customer relations and communication skills. Proficient in Word and Excel coupled with good computer aptitude for scheduling and inventory systems. Able to work flexible hours including overnight, weekend and holiday shifts. Able to multi-task, prioritize and be well organized. Why Work for Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In , Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at See for yourself what it’s like to be on a team that values your vision, skill and energy.
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