TMS Implementation and Logistics Specialist

3 weeks ago

Richmond, Canada Sleep Country Full time

Company Description

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a TMS Implementation and Logistics Specialist - 12 month Contract  to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile

Job Description

In this role you will:

Be responsible for driving technical and operational improvements across outbound, inbound and reverse logistics journeys Focus on leading our TMS Implementation to manage visibility with our Ocean, Air, Truck, Distribution and our Supply Chain Teams Work with the TMS Project Management, Logistics, Supply Chain and Sourcing teams to plan and implement improvements to internal/external logistics systems Lead the onboarding of new TMS and API provider while collaborating with the various stakeholders to ensure all developmental needs, backlogs and velocity is maintained and exceeded while creating a seamless TMS visibility transition With your TMS and Project management experience, you will collaborate with Merchandising, Supply Chain, Sourcing, Logistics, Accounting and Distribution teams to ensure effective flow of goods through both domestic and global supply chain resources You will act as a mentor within the growing department, providing direction and ensuring compliance on best practices, latest tools, trends and global/local market intelligence in both logistics and supply chain You will also be required to take part in Logistical daily and weekly tasks and evaluate Key Performance Metrics (KPMs) to determine departmental success Analyze all aspects of ongoing and new projects aligned to our operational efficiency strategies Partner with logistical vendors to build strong relationships and identifying ways to improve our implementation processes to create high impact to the customer experience Ideally you will be able to identify new carriers service solutions by evaluating their potential on cost and impact to our goal of supply chain process improvements Assist in developing new solutions to distribution challenges affecting external/internal customers while managing multiple global and domestic carrier relations and meeting business objectives

Qualifications

The Qualifications and Experience we like to see:

Bachelor’s degree in Supply Chain, Logistics, Engineering or a related field A minimum of 5-7 years international and domestic freight forwarding experience in a high volume, fast moving retail and/or e-commerce transportation domain Certification in CITT, , CIFFA, CCLOP and/or Customs Brokerage License is a definite asset Strong knowledge Transportation Management Systems and Global API connectivity in a high volume transportation/distribution OmniChannel retail environment Having a strong knowledge of Jira, Agile Methodologies and working within a Scrum is an absolute must Previous project management experience is a definite asset Proficient in Excel (pivot tables, VLOOKUP, formulas) as well as Word, PowerPoint, and Microsoft Teams Exceptional analytical skills and attention to detail Strong verbal, written and presentation skills Ability to collaborate and build strong relationships with all departments and levels both internally and externally Ability to manage conflicting priorities and competing deadlines Bilingual in French is an asset, but not required

Additional Information

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

This is not a job but a CAREER with opportunities for growth and advancement Diverse and inclusive work environment We will invest in you and provide extensive training, mentoring and continuous development Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush and most recently acquired, Silk & Snow . The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit .

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