Operations Admin I

6 days ago


Vaughan, Canada FedEx Full time

Responsable d’assurer les fonctions de secrétariat et d’administration pour l’ensemble des zones opérationnelles du centre et de la succursale, y compris le transport routier, la gestion des dossiers, l’assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d’optimiser les délais de livraison. Premier point de contact du client pour une variété de problèmes.

Essential Functions

  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone.
  • Reviews, researches and/or enters data in various systems to support respective functional area.
  • Compiles data and provides various regular and adhoc reports to management for review and determination.
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
  • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
  • Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions.
  • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.
  • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
  • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy.
  • Ensures all loose product is accounted for as per company policy.
  • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.
  • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions.
  • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.
  • Enters settlement adjustments as directed by manager.
  • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.
  • Verifies timely log entry into system.
  • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues.
  • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review.
  • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution.
  • Performs other duties as assigned.

Scolarité minimum

  • Diplôme d’études secondaires ou GED requis

Expérience minimum

  • Expérience de bureau ou de service à la clientèle antérieure souhaitable

Connaissances et compétences

  • Compétences générales telles que la dactylographie, la saisie et l’examen des données ; et l’utilisation du téléphone, du photocopieur et de la télécopie.
  • habileté logicielles, y compris l’utilisation des logiciels Microsoft Office et des applications en ligne.
  • Habiletés de service à la clientèle nécessaires pour répondre efficacement et professionnellement aux demandes.
  • Aptitudes de gestion du temps, organisation et multitâche nécessaires pour travailler dans un environnement pressant, gérer diverses tâches et priorités changeantes, tout en maintenant une grande attention aux détails et à l’exactitude pour accomplir Conditions de travail

Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires: 10 Week Fixed Term Sunday - Thursday 6PM - 11PM


DÉNI DE RESPONSABILITÉ

Cette description de poste est de nature générale et ne vise ni à présenter un inventaire complet de toutes les fonctions, responsabilités et qualifications exigées des employés affectés au poste ni à être interprétée comme tel. Le titulaire de ce poste doit accomplir toutes les autres tâches pouvant lui être assignées ; doit être capable de réussir les tests et programmes de formation obligatoires ; doit être capable de fonctionner dans un environnement PC / Windows ; doit réussir toute formation récurrente et maintenir les accréditations annuelles nécessaires le cas échéant ; et travailler selon un horaire variable en fonction des besoins de l’entreprise. Le titulaire qui réside dans la province de Québec doit être bilingue (français et anglais). En plus des facteurs habituels faisant partie du processus de sélection, tout candidat à un poste exigeant la conduite d’un véhicule comme compétence de base doit posséder un permis de conduire valide (p. ex. de classe 5, G, ou 1 AZ) et un dossier de conduite affichant un maximum de deux infractions et / ou accidents au cours des 24 mois précédant la date de candidature. Les candidats feront en outre l’objet d’une évaluation basée sur l’examen approfondi :

  1. de leur dossier de conduite courant,
  2. des résultats de leur entrevue et
  3. des résultats de toute évaluation de leurs compétences de conducteur.


  • Vaughan, Canada Elite Realty Group Full time

    About us Elite Realty Group International is a trusted real estate brokerage in Woodbridge committed to making home selling stress-free. As one of the top agencies in Ontario, we prioritize continuous personal and professional growth while fostering a fun and remarkable culture. Our mission is to provide exceptional service, leveraging expertise and...

  • Film Admin

    6 months ago


    Vaughan, Canada Inteplast Bags & Films Corporation Full time

    **Summary**:The Film Admin will serve as a Company Ambassador, facilitating interactions with internal teams such as inside sales and the plant. As a film admin, your primary responsibility is to ensure timely processing of orders while effectively communicating requirements to internal stakeholders. **Duties & Responsibilities**: - Utilize calculating...

  • Pt Admin Assistant

    6 months ago


    Vaughan, Canada RMP Full time

    We are looking to hire a Part-Time Admin Assistant/Receptionist (16-24 hours per week) for our growing cloud accounting firm. We provide accounting, advisory, and taxation services to families and small businesses all over Canada. The part-time admin assistant will work directly for a partner to efficiently manage accounting and client administration...


  • Vaughan, Canada MedPros Full time

    Are you passionate about making a difference in the healthcare industry? MedPros is seeking a dedicated, experienced and dynamic Clinic Coordinator to join our team. **About Us**: MedPros is a healthcare management business that supports a variety of OHIP and private pay clinics in Southern Ontario. As an Medical Clinic Admin Coordinator, you will play a...

  • Operations Admin I-4

    3 weeks ago


    Vaughan, Canada FedEx Full time

    Responsable d’assurer les fonctions de secrétariat et d’administration pour l’ensemble des zones opérationnelles du centre et de la succursale, y compris le transport routier, la gestion des dossiers, l’assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d’optimiser les délais de livraison....

  • Operations Admin I-3

    3 weeks ago


    Vaughan, Canada FedEx Full time

    Responsable d’assurer les fonctions de secrétariat et d’administration pour l’ensemble des zones opérationnelles du centre et de la succursale, y compris le transport routier, la gestion des dossiers, l’assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d’optimiser les délais de livraison....

  • Lead Pastry Artisan

    2 weeks ago


    Vaughan, Ontario, Canada I Cornetti Inc. Full time

    About the RoleWe are seeking an experienced Lead Pastry Artisan to join our team at I Cornetti Inc. as a Bakery Supervisor. The successful candidate will oversee daily bakery operations, ensuring high-quality products and exceptional customer service.

  • Intake Coordinator

    3 months ago


    Vaughan, Canada CBT Psychology for Personal Development Full time

    **JOB TITLE**: Intake Coordinator and Administrative Assistant **Psychology Clinic Intake Coordinator/Administrative Assistant** **Does this describe you?** - I am tech-savvy - I am an excellent communicator (verbal & written) - I have good work habits : I am organized, I prioritize and manage time effectively - I enjoy connecting with people and talking...


  • Vaughan, Ontario, Canada I Cornetti Inc. Full time

    I Cornetti Inc. Job OpportunityJob Title: Head Pastry Baker and Team LeadAbout the Role:We are seeking an experienced Head Pastry Baker and Team Lead to join our team at I Cornetti Inc. The successful candidate will be responsible for leading our bakery team, ensuring the highest quality products meet our established standards.Key Responsibilities:Supervise...

  • Support Services Admin

    6 months ago


    Vaughan, Canada Rentokil Initial Full time

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.This role supports our commercial and residential customers while...


  • Vaughan, Ontario, Canada Metropolitan Home Products Inc Full time

    We are seeking an experienced Site Operations Manager to join our team at Metropolitan Home Products Inc.About the RoleThe successful candidate will be responsible for overseeing daily operations on construction sites, ensuring projects are completed on time and within budget.Key Responsibilities:Project ManagementCoordinate and schedule activities,...


  • Vaughan, Ontario, Canada D&V Electronics Ltd Full time

    Job DescriptionWe are seeking a highly skilled Financial Operations Specialist to join our team at D&V Electronics Ltd. As a key member of our finance department, you will be responsible for ensuring the accuracy and compliance of our financial records, preparing reports, and analyzing financial documents.Responsibilities:Financial Reporting: Prepare and...


  • Vaughan, Canada Prosserman Jewish Community Centre Full time

    **MEMBERSHIP SERVICE ADMIN ASSOCIATE** **1 Part time position: SRC 9600 Bathurst St, Vaughan, ON** - **Part-Time Position | up to 24 hours per week. Must be able to work shifts that end at 7 or 8 pm midweek and one shift on the weekend - either Saturday or Sunday between 9-5 pm.**: - **Location: Schwartz/Reisman Centre, 9600 Bathurst St in Vaughan.**: -...


  • Vaughan, Ontario, Canada Galderma Full time

    Galderma Canada is seeking an experienced Supply Chain Operations Manager to lead its supply chain, customer service, and outsourced logistics operations. As a key member of our team, you will be responsible for developing and executing strategies to maximize efficiencies and drive continuous improvements.About the RoleThe ideal candidate will have a strong...


  • Vaughan, Ontario, Canada Plan Group Full time

    Are you passionate about finance and eager to take on new challenges?As a Financial Operations Specialist with Plan Group, you will be responsible for managing financial reporting, including cash monitoring, bank reconciliations, and general journal postings.You will work collaboratively with the finance team and external stakeholders to achieve our...


  • Vaughan, Ontario, Canada Dass Rebar Full time

    Job SummaryThe Rebar Fabrication Supervisor will be responsible for overseeing daily production, operating necessary equipment, ensuring timely delivery of loads, and supervising the crew. As a shop floor supervisor, you will provide daily activity reports and maintain a safe and positive work environment.ResponsibilitiesSupervise the shop fabrication team...


  • Vaughan, Ontario, Canada Randstad Canada Full time

    Job Title: Warehouse Operations ManagerWe are seeking a skilled Warehouse Operations Manager to join our team in Vaughan. As a Warehouse Operations Manager, you will be responsible for supporting the planning of warehouse activities, optimizing resources, and executing processes. Your primary goal will be to ensure stock accuracy and maintain a positive and...


  • Vaughan, Ontario, Canada Plan Group Full time

    Plan Group is committed to delivering exceptional results on large complex projects that positively impact our community. We are seeking a highly skilled and detail-oriented Financial Operations Specialist to join our operational team.We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits...


  • Vaughan, Canada Kohl & Frisch Ltd Full time

    Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl &...

  • DG Safety Inspector

    2 weeks ago


    Vaughan, Ontario, Canada United Parcel Service of America, Inc Full time

    About This RoleWe are seeking a highly motivated and detail-oriented DG Auditor Admin to join our team at United Parcel Service of America, Inc. As a key member of our operations team, you will play a critical role in ensuring the safe handling and transportation of hazardous materials.