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Client Executive
2 months ago
Description:
We are seeking a talented individual to join our Client Relationship Management team at Marsh Canada as Client Executive . This role will be based in Montreal. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Client Executive will be responsible for maintaining and expanding low-risk accounts from a small book of business, as well as assisting senior level colleagues with maintaining and expanding large or complex accounts. This role offers an opportunity to refine and develop technical and managerial sales skills, as well as gain exposure to a wide range of clients and industries.
We will count on you to:
Collaborate with senior level colleagues and project specialists to identify key decision makers, account needs, and underlying risks in order to determine potential services, products, and combinations that will best serve and address client business objectives and compliance requirements.
Conduct research and analysis to target new buyer hubs and gain insight into expansion opportunities, strategizing internal offerings and market trends to ideally institutionalize accounts within the business.
Analyze and conceptualize collected project, account, and market data into viable offerings for proposal work, both for personal accounts and superior colleagues' accounts.
Assist in developing custom solutions to address account and/or prospective account needs for complex accounts, and effectively present or assist with presentations for all solutions to senior colleagues or accounts/prospects.
Work to ensure all managed accounts are in good standing, and address escalated issues or concerns in a timely and effective manner to ensure operational excellence and maintain high levels of client satisfaction.
Nourish and grow professional network within client organizations, building strong relationships and understanding client needs and preferences.
Attend and participate in industry events and conferences to build a strong professional network, maintain proximity to the relevant market, and represent the Company.
What you need to have:
Bachelor's degree in Business, Marketing, or a related field.
Experience in commercial insurance .
French and English on bilingual level
Proven experience in account management or sales, preferably in a B2B environment.
Strong analytical and problem-solving skills, with the ability to analyze and interpret quantitative and qualitative data.
Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and solutions to both internal and external stakeholders.
Strong networking and relationship-building skills, with the ability to establish and maintain professional relationships with clients and industry professionals.
Self-motivated and proactive, with the ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and CRM software.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.