Customer Service Representative

6 months ago

Paradise Hill, Canada Nutrien Full time

At Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day.

Nutrien Ag Solutions is the retail division of Nutrien™,  the largest crop inputs company in the world. As part of our collective mission of Feeding the Future, Nutrien Ag Solutions provides full-acre solutions through our trusted crop consultants at more than 2,000 locations in North America, South America, Europe and Australia. For more than 150 years, we have been helping growers achieve the highest yields with a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.

We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, act with integrity, and who support inclusion.

Working at Nutrien Ag Solutions will provide you an opportunity to help us raise the expectation of what an agriculture company can be, and grow your career.

Reporting to the Branch Manager, the Customer Service Representative (Temporary) is accountable to respond to customer inquiries, marketing credit products and services, and supporting the branch team in a professional and courteous manner.

This position is approximately a 6-8 month term.

What you will do:

Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits 

Reconciles cheque and credit card payments daily. Receives and posts payments to customer accounts – while ensuring 100% accuracy 

Prints Daily Reports as required under Policy and Procedures including the “End of Day Report” and “Payments Listing” 

Maintains confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices 

Completes administrative correspondence 

Assists with inventory control and receiving shipments of supplies and/or inventory 

Champion Nutrien’s culture of care and comply with Nutrien, industry regulatory, and EH&S standards

What you will bring:

1+ years of customer service experience 

Must possess a valid Canadian driver’s license 

Microsoft Office (Work, Excel, PowerPoint) 

Previous SAP experience, an asset 

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