Director, Projects and Planning, Acute Clinical Operations

4 weeks ago

Coquitlam, Canada Fraser Health Full time

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: In alignment with Fraser Health's (FH) strategy and priorities, and working in partnership with FH leadership and a large diverse group of stakeholders, the Director, Projects & Planning, is accountable to provide strategic and operational leadership and consultation in the design, planning, implementation, integration and evaluation of targeted improvement and/or change initiatives across Fraser Health. Provides project leadership and management to project teams utilizing and promoting a system-wide approach to realizing improvement initiatives . Deploys resources among leaders and initiatives; manages work flow/priorities across the project team and others in the organization; develops strategies to ensure deliverables meet key stakeholder needs. Provides strategic oversight regarding evaluation planning and reporting, as well as to information systems planning. Establishes and maintains strong connections to operational and content experts across Fraser Health functional areas and contracted service providers to ensure that improvement, systems and evaluation projects are aligned to Fraser Health strategy and priorities, and are within the overall initiative goals. Responsibilities Working in partnership with FH Senior Leadership, accountable to define, lead and oversee an overall project delivery approach and methodology to implement change initiatives in sites/clinical programs across Fraser Health. Utilizes and promotes a system-wide approach to realizing improvement initiatives throughout project initiation, planning, execution, monitoring & control and closure. Identifies and manages risks, barriers, issues and scope changes. Defines, leads and oversees an overall project delivery approach and methodology throughout the project, including identifying resource needs and gaps, acquiring/hiring staffing resources, formulating plans and activities to support project delivery and the identifications and initiation of appropriate actions incorporating the project management approach. Oversees the development and maintenance of standardized processes, procedures, template documents, presentations and reporting related to project planning, communications and evaluation. Provides project leadership including making timely business decisions regarding site or program initiatives, budgets, use of resources, variance projection/correction according to the processes/expectations established by Executive Sponsors and Key Stakeholders. Develops and maintains project milestones and reports on project progress and status; ensures alignment of corporate resources to achieve milestones. Provides leadership to the Project Teams responsible for the design, planning, and implementation of transformation initiatives, targeted initiatives and/or projects as determined by FH Leadership. Leads the selection, development and supervision of the project teams responsible for systems planning, and ensures team members have the knowledge, skills, abilities, and tools to support the identified initiative. Provides overall leadership, direction, oversight and supervision to team members using effective management and leadership techniques including coaching, mentoring, skill and leadership development, performance management and team building. Liaises with leadership across functional areas, across clinical programs/sites, Professional Practice and corporate supports such as Finance, Communications, Employee Experience, and others as appropriate, within Fraser Health to ensure resources are available and committed to the project and to working groups as needed. Works closely with both contracted service providers and Fraser Health staff to identify and realize improvement opportunities, including the monitoring of improvement processes to ensure and improve delivery. Oversees the collection, review and evaluation of improvement proposals and change requests to enable a quality focused, efficient, and consistent approach. Supports the development of effective communications, presentations related to strategic and other initiatives, by collaborating with leadership, site and program stakeholders and others as required/appropriate. Develops and maintains partnerships with key internal and external stakeholders (e.g. VP sponsors; Ministry of Health leaders, Fraser Health Executive, Service Providers); establishes and manages contracts with external resources as appropriate. Guides and provides insight through leadership to sponsors and project team members. Provides day-to-day support to other senior leaders in all aspects of improvement initiatives. Oversees the project team to assure the effectiveness of the approach being used, monitor for roadblocks, and advise or intervene as necessary. Develops an annual plan for the project team including service and human resource development components. Assesses and reports on the status of initiatives to senior leadership; advises on status and the impact of the initiative across Fraser Health from a system perspective. Qualifications QUALIFICATIONS: Master's degree in Health, Business Administration or related discipline, supplemented by PMP, PROSCI and/or CHE certification/designation, and seven to ten years' experience in a complex health care environment, including five years progressive project or change management leadership experience within a large scale system project environment, or an equivalent combination of education, training and experience. Valid B.C. driver's licence and access to a personal vehicle for business-related purposes. COMPETENCIES: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Expert knowledge of strategic planning, contract management and project management principles coupled with an in-depth understanding of the acute clinical system and the health care system at both the strategic and operational levels. Knowledge of other health care disciplines and their role in health care. Strong ability to lead and manage diverse project teams. Sound working knowledge of planning concepts related to service delivery, budget, contract management and staffing. Ability to effectively utilize a variety of software applications to support the initiative management activities. Strong communication skills and ability to influence others. Strong evaluation skills.

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