Manager, Clinical Services Program Operations
1 week ago
**Manager, Clinical Services Program Operations, Forensic Psychiatric A3**
BC Mental Health & Substance Use Services
Port Coquitlam, BC
**What you’ll do**
- Develop strategic priorities and coordinates operational planning and implementation for the organization in conjunction with the practice leaders and Director. Collaborate with colleagues including medical and practice leaders in support patient/client -focused and integrated care. Ensure consistent and aligned messaging by leadership, and communicates PHSA and program/service vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
- Provide overall leadership and direction for team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, coalition building and performance management) that support the achievement of required outcomes. Manage and supervises staff.
- Manage clinical service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies. Define an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate & appropriate staff according to operational demands and environmental and resource constraints.
- Develop effective and efficient practices and processes to measure the use of resources and quality of care. Manages available resources including staff resources, minor and capital equipment purchases and space re-allocations to ensure the delivery of inter-professional services within the program. Develop the program budget to complement strategic directions within existing fiscal constraints and uses utilization methods to monitor and adhere to allocated budget. Coordinate contract management if required.
- Lead, in collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, the development of quality indicators and care pathways, ensure compliance with accreditation standards, and coordinate or participate in quality improvement activities (including imPROVE).
- Provide leadership to staff through collaborative coaching, guiding and modeling key behaviors and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Fosters partnerships and establishes systems that ensure seamless client flow.
- Recruits, hires, and supervises staff by identifying vacancies, interviewing applicants, and making hiring decisions in collaboration with physician and professional practice leaders as needed; and ensures clarification of roles, adherence to accreditation and practice standards, and safe delivery of care.
**What you bring**
Qualifications
- A level of education, training and experience equivalent to a Bachelor’s Degree in Nursing or a healthcare related degree from an accredited University, a Master’s degree is preferred, plus a minimum of seven to ten (7-10) years recent related clinical experience that includes two (2) years working in a managerial/leadership capacity.
- Current registration/membership with the British Columbia College of Nurses and Midwives (BCCNM) or an appropriate recognized professional association.
Skills & Knowledge
- Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment and ability to relate easily to a variety of people from diverse backgrounds.
- Strong skills in operations management.
- Fosters collaborative working relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect.
- Self-directed and highly motivated.
- Demonstrated ability to lead teams and to promote teamwork.
- Critical thinking skills, problem resolution, and proven ability to effectively manage human and fiscal resources.
- Proven ability to negotiate and mediate resolutions to complex situations.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or
-
Clinical Services Manager
3 weeks ago
Coquitlam, Canada PHSA Full time**Clinical Services Manager** BC Mental Health and Substance Use Services Coquitlam, BC **What you’ll do** - Direct the strategic planning process and coordinate the process of operational planning across the assigned clinical program in collaboration with the Provincial Executive Director. Integrate specific goals and objectives into the activities of...
-
Port Coquitlam, Canada PHSA Full time**Administrative Assistant Clinical Services,** **BC Mental Health and Substance Use Services,** **Coquitlam BC** **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** **Job Summary** Reporting to the Director, Clinical Services, the Administrative Assistant provides...
-
Manager, Clinical Services, Red Fish Healing
2 weeks ago
Coquitlam, Canada PHSA Full time**Manager, Clinical Services, Red Fish Healing Centre** BC Mental Health & Substance Use Services Coquitlam, BC **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** **What you’ll do** - Direct the strategic planning process and coordinates the process of operational...
-
Port Coquitlam, Canada PHSA Full time**Program Coordinator, Forensic Psychiatric Services** Forensic Psychiatric Services Port Coquitlam, BC In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to...
-
Project Manager, Forensic Psychiatric Services
2 weeks ago
Port Coquitlam, Canada PHSA Full time**Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the BCMHAS...
-
Program Manager
2 weeks ago
Port Coquitlam, Canada Community Integration Services Society Full time**Opening for a Permanent Full Time Program Manager Position** **Are you someone who enjoys making meaningful connections with others and your community? **Start a career at **Community Integration Services Society (CISS)** where you can feel both challenged and valued while making a difference in others’ lives. **WHO WE ARE**: **Community Integration...
-
Project Manager I, Corporate
2 weeks ago
Port Coquitlam, Canada PHSA Full time**Project Manager I, Corporate & Clinic Services** BC Mental Health & Substance Use Services Vancouver, BC **What you’ll do** - Establish detailed project charter, plans and objectives to outline timelines and project deliverables. Execute project plan according to project methodologies, ensures successful and coordinated completion of project...
-
Clinical Counselling Specialist
6 days ago
Port Coquitlam, British Columbia, Canada PLEA Community Services Full timeWe are seeking a dynamic and compassionate Registered Clinical Counsellor to join our Clinical Counselling team at PLEA Community Services.About the RoleThe successful candidate will provide clinical counselling services to individuals and families, focusing on assessment, therapy, and support. They will develop and implement evidence-based therapeutic...
-
Manager Food and Nutrition Services
5 days ago
Port Coquitlam, Canada PHSA Full time**Manager Food and Nutrition Services** Patient Food Service Coquitlam, BC Reporting to the Director, Clinical Services at Forensic and the Site Operating Officer at Riverview Hospital, the Manager, Food and Nutrition Services provides leadership and management in the operation of the Food and Nutrition Services operations at Riverview Hospital and the...
-
Medical Office Assistant
5 days ago
Port Coquitlam, Canada Inlet Community Birth Program Full timeMOA/Office Administrator Inlet Community Birth Program is an interdisciplinary medical clinic that includes midwives, physicians, nurses, and lactation consultants to provide the best quality maternity care for families. We are a busy practice with a large number of care providers who work in a fast paced environment. We are looking for an office...
-
Clinical Counsellor Role
15 hours ago
Port Coquitlam, British Columbia, Canada PLEA Community Services Full timeAbout the JobWe are seeking a skilled Registered Clinical Counsellor to join our Clinical Counselling team in Port Coquitlam. As a member of our team, you will have the opportunity to make a positive impact on the lives of our clients and contribute to the development of our clinical services.Key Responsibilities:Assess and develop therapeutic plans for...
-
Full-Time Registered Clinical Counsellor
2 weeks ago
Port Coquitlam, British Columbia, Canada PLEA Community Services Full timeFull-Time Registered Clinical CounsellorJob Category: Counselling ServicesRequisition Number: REGUL001084Posted: November 21, 2024Location: Port Coquitlam, BC V3C6N2, CANRate: $44.54 CAD per hourDescriptionPLEA Community Services is currently seeking a Regular Full-Time Registered Clinical Counsellor for our Clinical Counselling team located in Port...
-
Port Coquitlam, Canada PHSA Full time**Health Services Manager** BC Mental Health & Substance Use Services Port Coquitlam, BC **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** **What you’ll do** - Directs the strategic planning process and coordinates the process of operational planning across the...
-
Clinical Administrator
1 week ago
Port Coquitlam, Canada AvantSleep Full time**Clinical Administrator - Port Coquitlam, BC** At AvantSleep, we are committed to providing the highest quality in sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep. We have a great career opportunity in our...
-
Coquitlam, Canada PHSA Full time**Manager, Enterprise Clinical Informatics** BC Mental Health & Substance Use Services Coquitlam, BC **What you’ll do** - Provide leadership to CIS and other staff, other specialty teams, designated operational leaders, physicians, and project consultants/staff through collaborative coaching, guiding and modeling key behaviours and strategies to...
-
Clinical Services Director
7 days ago
Port Coquitlam, British Columbia, Canada Newcomernavigation Full timeAt Newcomernavigation, we're innovating health and wellness in Canada. Our Clinical Services Director plays a key role in providing consultation to both customers and healthcare providers, practicing to full scope in providing professional services, and dispensing medication. This is an excellent opportunity for a dedicated professional to join our team and...
-
Clinic Manager
2 weeks ago
Port Moody, Canada Halcyon Cosmetic Solutions Ltd Full time**Overview** We are looking for a motivated and professional individual to join our small but thriving medspa and naturopathic clinic in a dual-role capacity as Clinic Manager and Front Desk. This role is ideal for someone who is highly organized, friendly, and enjoys providing exceptional service in a dynamic environment. You’ll be responsible for...
-
Coquitlam, Canada PHSA Full time**Clinical Educator** BC Mental Health & Substance Use Services Coquitlam, BC **What you do** - Assess individual and group learning needs in collaboration with the senior leadership team, Manager/s and designated personnel and analyzing data such as staff competency assessments and growth plans, practice changes, and quality improvement indicators to...
-
Health Services Manager, North Fraser Pre-trial
2 weeks ago
Port Coquitlam, Canada PHSA Full time**Health Services Manager** BC Mental Health & Substance Use Services Port Coquitlam, BC **What you’ll do** - Directs the strategic planning process and coordinates the process of operational planning across the assigned health care centre in collaboration with the Regional Director. Integrates specific goals and objectives into the activities of the...
-
Project Leader, Clinical Operations
7 days ago
Port Moody, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
