SmartLife and Mobile Hub Coordinator
2 months ago
Full Time, Contract
Saskatoon, Saskatchewan
Reports to: Executive Director, MB & SK
Direct Reports: No
Join us in our mission to change what it is to be blind in Canada.
Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.
We're looking for a mission-driven SmartLife and Mobile Hub Coordinator who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.
Requirements
Your Impact at CNIB- Assist with recruitment, engagement, and leadership of, an integrated workforce of Students, CNIB Come-to-Work Talent Pool Members, and Volunteers who will assist you in delivering the CNIB SmartLife Centre experience and leading SmartLife sales and programmatic initiatives.
- Having a critical assessment of the current portfolio of products, technologies, and servicesoffered through the CNIB Client Experience Centre.
- Assisting participants in navigating the SmartLife e-commerce site.
- Handling of SmartLife Center daily consumer transactions which include:
- Consumer inquiries; in-person, phone, or email
- Scheduling and managing consumer consultations for Smartlife Solutions
- Consumer payment transactions through CNIB’s Point-of-Sale System
- Triaging and aiding in troubleshooting defective products with consumers
- Management of inventory, re-ordering, stock
- Fulfillment of consumer orders based on 3rd party product recommendation and authorization forms
- Through SmartLife Centres, in-person and virtual programming, assisting with building and maintaining consumer relationships by leveraging the portfolio of CNIB accessibility products, services, and programs.
- Assist with building strong, positive relationships with consumers, and seeking insight into their unique needs, goals and lived experiences to better tailor appropriate solutions.
- Assist with growing the knowledge base of existing and new consumers through coordination of regularly planned and facilitated learning workshops; virtual and in-person demonstrations of products; 1:1 consultation; participant 1:1 coaching; and new tech deployment training.
- Assist with development and integration of creative programmatic strategies to engage SmartLife consumers with existing and new SmartLife accessible technologies.
- Educate participants of the current accessible high-tech solutions that are the future and the present through hands-on and virtual demonstrations and product testing groups.
- Provide administrative support by connecting with participants in the Phone it Forward, Tech Mate, AT Waitlist, and Connecting with Technology programs
- Assist participants with basic troubleshooting of their iOS devices.
- Facilitate virtual and in-person, interactive workshops to instruct low vision/blind participants in the use of their iOS and Windows devices - including both built-in, and add-on, accessibility features.
- Assist with the provision of knowledge, access, and resources for, and working in collaboration and consultation with, other CNIB, Vision Loss Rehabilitation Canada and Deafblind Community Services departments.
- Lead the planning and implementation of Mobile Hub programming for Participants in various rural communities surrounding the CNIB Office location.
- Act as a CNIB and CNIB SmartLife Ambassador representing and promoting the organization at all relevant external events.
- Outreach to participants and community partners to maximize participation and introduce new participants to the Mobile Hub and CNIB.
- Support on location set up and tear down of the Mobile Hub.
Education and Certifications
- Post-secondary degree or diploma in a related field and/or relevant experience and transferrable skills
Experience and Qualifications
- 3 years’ experience with accessible and assistive technologies, program development and implementation, retail sales, and excellent customer service provision.
- Personal and/or professional experience relating to blindness and vision loss and associated assistive technologies.
- Volunteer engagement and staff leadership experience.
- Knowledge of Salesforce and Shopify Point-of-Sale considered an asset.
- A proven record of positive delivery of customer-focused initiatives and/or services.
- Excellent verbal and written communication and superior interpersonal skills.
- Strong understanding of, and demonstrated track record of product sales and customer service provision.
- Portrays the appropriate professional image.
- Knowledge in accessibility and assistive technologies.
- Experience in developing and delivering training workshops and presentations.
- Good relationship/team builder and networking skills with a variety of internal and external stakeholders.
- Strong proficiency in all Microsoft Office applications.
- Organizational and planning skills to work to concurrent and/or conflicting deadlines.
- Analytical, problem definition and problem-solving skills.
- Proven time management, planning, coordinating and organization skills.
- Professional attitude, results oriented, strategic and flexible.
- Demonstrates mature and sensitive nature when dealing with the needs of persons living with vision loss.
- Personal or professional experience relating to blindness and sight loss is considered an asset.
- Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.
Benefits
PerksWe offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:
- Flexible and hybrid working arrangements and schedules.
- Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives.
- Enticing internal employee referral program.
If this sounds like the role for you, please visit our website to submit an application.
Closing date: Open until filled.
Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.
Working Together for ChangeOur diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.
CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.
Learn more about our mission here.
-
Ambitious Accessibility Program Manager
4 weeks ago
Saskatoon, Saskatchewan, Canada CNIB Foundation Full timeCNIB Foundation seeks a seasoned professional for the role of SmartLife and Mobile Hub Coordinator in Saskatoon, Saskatchewan. This is a full-time position with a competitive salary range of $60,000-$80,000 per annum, commensurate with experience.Job OverviewThe successful candidate will be responsible for delivering exceptional customer service, managing...
-
Mobile Trailer Technician
7 months ago
Saskatoon, Canada Pro Reefer and Mobile Truck Services Full timeOur **Mobile Technicians **work independently in their provided service truck and work remotely. Are you looking to become part of one of the fastest growing leaders in the industry? If so, joining our team will allow you to take part in providing our customers a level of service and skills that only few can offer. **Pro Reefer and Mobile Truck Services**...
-
Mobile Refrigeration Technician
7 months ago
Saskatoon, Canada Pro Reefer and Mobile Truck Services Full timeOur **Mobile Technicians **work independently in their provided service truck and work remotely. Are you looking to become part of one of the fastest growing leaders in the industry? If so, joining our team will allow you to take part in providing our customers a level of service and skills that only few can offer. **Pro Reefer and Mobile Truck Services**...
-
Motor License Issuer Team Lead
3 months ago
Saskatoon, Canada HUB International Full time**Ignite your potential. Impact what matters.** Hi, we’re HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...
-
Mobile Crane Operator
2 months ago
Saskatoon, Canada Sheriff Crane and Rigging Full time**Job Summary** **Duties** - Operate 28, 50 & 100 ton cranes safely and efficiently. - Be knowledgeable of and adhere to all safety protocols while operating equipment. - Knowledge of rigging loads properly to ensure safety during lifting operations. - Conduct daily pre-operation inspections of equipment to ensure safety and functionality. - Communicate...
-
Mobile Outreach Program Manager
7 months ago
Saskatoon, Canada METIS NATION - SASKATCHEWAN Full time**POSITION TITLE**:Mental Health and Addictions Mobile Outreach Project Manager **DEPARTMENT**: Mental Health and Addictions **CLASSIFICATION**: MG0-07 **SALARY RANGE**: $76,500.00 to $91,425.00 per annum **POSITION TYPE**: Full-time, Permanent **LOCATION**: Saskatoon **ACCOUNTABLE TO**: Director of Mental Health and Addictions **Brief...
-
Operations Manager
6 months ago
Saskatoon, Canada Virtual Health Hub Full timeAbout Us: The Virtual Health Hub (VHH) represents a transformative initiative developed and led by Indigenous groups, reflecting Indigenous priorities and aiming to reshape healthcare delivery across Canada. Rooted in a proven approach for culturally responsive and economically efficient healthcare, the project harnesses the latest in remote health...
-
Wireless Sales Assistant
3 months ago
Saskatoon, Canada Prairie Mobile Communications Full time**Post Date**: 2024-09-24 **Closing Date**: Open until filled **Location**: Saskatoon, SK **_ Do you have a passion for helping people and have a genuine interest in wireless technology?_** **The Role**: The Sales Assistant is responsible for a variety of administrative tasks supporting the Wireless B2B Sales Department. This individual will be responsible...
-
Materials Coordinator
7 months ago
Saskatoon, Canada Saskatchewan Research Council Full time**Overview** The Saskatchewan Research Council’s (SRC) Rare Earth Element Division has an opening for a Materials Coordinator to provide support for the construction of SRC’s Rare Earth Processing Facility—North America’s first fully integrated, commercial, demonstration facility with hydrometallurgy, separation and metal smelting units. The...
-
Sales Assistant
2 months ago
Saskatoon, Canada Prairie Mobile Communications Full time_**Do you have a passion for helping people and have a genuine interest in cellular & wireless technology?**_ **The Role** The Sales Assistant is responsible for a variety of administrative tasks supporting the Wireless B2B Sales Department. This individual will be responsible for assisting the our B2B team members with the fulfilment of sales orders and...
-
Sales Assistant
3 months ago
Saskatoon, Canada Prairie Mobile Communications Full time_**Do you have a passion for helping people and have a genuine interest in cellular & wireless technology?**_ **The Role** The Sales Assistant is responsible for a variety of administrative tasks supporting the Wireless B2B Sales Department. This individual will be responsible for assisting the our B2B team members with the fulfilment of sales orders and...
-
Mobile Crane Operator
7 months ago
Saskatoon, Canada Con-Tech General Contractors Full time**Responsibilities**: - Participates in routine fueling and maintenance. - Set up, operation of, and tear down of crane on site. - Execute lifts from routine to highly complex and extra-heavy lifts. - Interpret load charts including understanding the correct meaning of all notes and warnings and being able to calculate or determine the crane's actual net...
-
Mobile Crane Operator
6 months ago
Saskatoon, Canada Con-Tech General Contractors Full time**Responsibilities**: - Participates in routine fueling and maintenance. - Set up, operation of, and tear down of crane on site. - Execute lifts from routine to highly complex and extra-heavy lifts. - Interpret load charts including understanding the correct meaning of all notes and warnings and being able to calculate or determine the crane's actual net...
-
Maintenance Planner
4 months ago
Saskatoon, Canada SSR Mining Full timeWho Are We? SSR Mining Inc. is an intermediate gold company with assets located in the four jurisdictions including the USA, Türkiye, Canada, and Argentina, combined with a global pipeline of high-quality development and exploration assets in the USA, Türkiye, and Canada. SSR Mining is committed to delivering excellence through the contributions of our...
-
Mobile Outreach Support Worker
7 months ago
Saskatoon, Canada METIS NATION - SASKATCHEWAN Full time**POSITION TITLE**: Mobile Outreach Support Worker **DEPARTMENT**: Mental Health and Addictions **CLASSIFICATION**: MGO-05 **SALARY RANGE**: $56,100.00 to $67,045.00 Per Annum **POSITION TYPE**: Casual, Permanent **LOCATION**: Saskatoon **ACCOUNTABLE TO**: Director of Mental Health and Addictions *** **Brief Overview**: - Under the direction of the...
-
Mobile Outreach Support Worker
6 months ago
Saskatoon, Canada METIS NATION - SASKATCHEWAN Full time**POSITION TITLE**: Mobile Outreach Support Worker **DEPARTMENT**: Mental Health and Addictions **CLASSIFICATION**: MGO-05 **SALARY RANGE**: $56,100.00 to $67,045.00 Per Annum **POSITION TYPE**: Casual, Permanent **LOCATION: Saskatoon** **NUMBER OF VACANT POSITIONS**: 5** **ACCOUNTABLE TO**: Director of Mental Health and Addictions **Brief...
-
Maintenance Planner
4 months ago
Saskatoon, Canada SSR Mining Full timeJob Description:JOIN OUR TEAM: poised for growth and delivering excellence in all that we do.We would love to have you join us and be part of the only gold producing facility in Saskatchewan. The Seabee Gold Operation is located about 500km northeast of Saskatoon, Saskatchewan in the boreal forest. At SSR Mining, our vision is to deliver sustainable value...
-
Service Coordinator
7 months ago
Saskatoon, Canada Motion LP Full time**Consider joining us as a Service Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with colleagues,...
-
Intake Coordinator
4 months ago
Saskatoon, Canada Inclusion Saskatchewan Full timeThe **Cognitive Disability Strategy (CDS)** is a provincial initiative of the Government of Saskatchewan meant to provide services to address the unmet needs of people with cognitive disabilities and their families. CDS’ Saskatoon delivery partner, **Inclusion Saskatchewan (INSK)**, is seeking a temporary Intake Coordinator to provide support and services...
-
Marketing Coordinator
7 months ago
Saskatoon, Canada Saskatoon Fire and Flood Full time**Who We Are**: Saskatoon Fire and Flood offers a full range of restoration, remediation, and construction services. We pride ourselves in having trained and industry-educated technicians who approach each job with a positive work ethic, professionalism, and an incredible commitment to quality. The marketing coordinator must be an organized multitasker,...
