Assistant Manager, Digital Experience Strategy

4 weeks ago

Toronto, Canada Loblaw Companies Full time

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

The Assistant Manager, Digital Experience Strategy is a key member of the PC Optimum digital team contributing to the digital loyalty experience with the goal of making it so seamless & enjoyable that every Canadian will want to experience it. The Assistant Manager will also play a pivotal role in supporting the integration of PC Optimum within the various lines of businesses and retail banners by collaborating with a multi stakeholder group to deliver integrated digital strategies that drive the key objectives and targets for the loyalty program.

What you’ll do

Lead the end-to-end digital channel placement process for PC Optimum including recommendations for the various placements, coordination with the cross-functional stakeholders, and the final deployment of assets

Drive integration between PC Optimum and all lines of businesses across the LCL organization

Build partnerships with various teams including: Marketing, Operations, Design, and Product teams

Lead the reporting process for the performance of various channel placements

Prepare analytics driven recommendations on the optimization of the current strategy and new editorial opportunities

Play a key role in enabling the digital experience strategy for PC Optimum

Lead the deployment of digital assets

Support the creation of presentations for senior stakeholders

Does this sound like you?

1-3 years of experience in digital strategy, marketing, or product management within loyalty, retail, or CPG

Strong communication skills with a proven record to collaborate with and influence cross-functional stakeholders

Exceptional analytical skills

Comfort thinking critically and strategically

Self-starter, ability to work both independently and collaboratively in a fast-paced work environment 

Proven storytellingand presentation skills

Ability to manage conflicting priorities in a fast-paced environment

How You’ll Succeed:

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Regular

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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