Senior Manager, Digital Strategy

3 weeks ago

TORONTO, Canada Royal Bank of Canada Full time

Job Summary

Job Description

What is the Opportunity?

The Digital, Data & Technology (DDT) team plays a crucial role in developing and implementing digital strategies across all RBC Insurance products to make insurance easy for everyone, drive business efficiencies, and unlock growth with an experience-led approach.

As the Senior Manager of Digital Strategy, you will work collaboratively with stakeholders in each of our business lines across multiple channels (Online, Advisor, Salesforce and B2B). You support the Director, Digital Strategy with establishing DDT investment business cases, ideation, opportunity evaluation, and building high impact strategic narratives and robust financial plans.  

Additionally, you will be responsible for the development and monitoring of key performance metrics against objectives and deepen market intelligence by maintaining an iterative view of the competitive landscape. 

What will you do?

  • Perform strategic assessments and gap analysis to identify areas of opportunity to better serve the end-to-end digital value chain across all RBCI products
  • Support strategic initiatives & pilots by preparing analysis, strategic rationale, market sizing, and maintaining a keen eye on defining and tracking financials and NIE benefits
  • Lead the monitoring and reporting of OKRs and targets across strategic initiatives and DDT team broadly
  • Deepen market intelligence by conducting industry scans for digital best practices and disruption risk, and partnership and vendor assessments
  • Build and communicate compelling digital strategies and narratives with particular focus on why and how DDT investments will drive overall Insurance business strategy and growth
  • Work closely with DDT leaders and journey owners to understand strategic priorities, product development and capital allocation prioritization

What will you need to succeed?

Must-Have:

  • 3 - 5 years of experience in strategy development, digital transformation, and product development
  • Exceptional ability to build strategic narratives and bring them to life using slides
  • A strong aptitude and comfort in learning digital systems and technologies
  • Very strong relationship management and communication skills
  • High degree of resourcefulness and ingenuity when solving barriers to success/progress
  • An exceptional can-do attitude with a strong drive to exceed expectations

Nice to Have

  • 2+ years as a Consultant and/or Product Manager at a top tier consulting firm
  • Experience working in a financial institution

Whatâs in it for you?

  • A Total Rewards program that includes competitive pay,  flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • All the tools, training, and team support you need to grow your business and career
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity and grow your business

RBC Insurance is an organization that succeeds by bringing out the best in its people. Youâll be part of a supportive, inclusive team that shares common values â including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives â so you can focus on what you can do best â putting clients first.

Job Skills

Adaptability, Analytics Insights, Critical Thinking, Decision Making, Digital Strategy, Emerging Technologies, Group Problem Solving, Information Technology Trends, Interpersonal Relationship Management, Long Term Planning, Market Research, Oral Communications, Organizational Change Management, Storytelling, Strategic Planning, Strategic Thinking

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-05-06

Application Deadline:

2024-05-13

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
âââââââ
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • Senior Manager, Strategy

    1 month ago

    Toronto, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...

  • Senior Manager, Digital Strategy

    3 weeks ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the Opportunity?The Digital, Data & Technology (DDT) team plays a crucial role in developing and implementing digital strategies across all RBC Insurance products to make insurance easy for everyone, drive business efficiencies, and unlock growth with an experience-led approach.As the Senior Manager of Digital Strategy, you...

  • Strategy Manager

    1 week ago

    Toronto, ON, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we're up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada's...

  • Senior Digital Product Manager

    5 days ago

    Toronto, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Manager, Digital Strategy

    2 days ago

    Toronto, Canada SickKids Foundation Full time

    Help us create healthier futures as a MANAGER, DIGITAL STRATEGY **ABOUT US** SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international...

  • Senior Digital Product Manager

    6 days ago

    Toronto, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  Feel empowered to learn and grow while being valued for who you are– here, diversity is a...

  • Senior Manager, Data Management Operations

    1 week ago

    Toronto, ON, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we're up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada's...

  • Manager, Digital Communication Strategy

    5 days ago

    Toronto, Canada Scotiabank Full time

       Requisition ID: 198891Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Manager, Digital Communication Strategy conducts analytics, implement digital communications strategies to maximize dollars collected and improve Canada Collections’ key KPIs, while delivering on the Bank’s credit loss &...

  • Manager, Digital Communication Strategy

    18 hours ago

    Toronto, Canada Scotiabank Full time

    What You’ll Do : Conduct data analyses of customer behavior and effectiveness of collection treatments (SMS, email, IVR & Live call). Recommend improvements to communication strategies to Canada Collections leadership team. Identify and track KPIs related to the performance of communication strategies and communicate accordingly to the stakeholders. ...

  • Director of Strategy

    1 month ago

    Toronto, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...

  • Olb Manager, Digital Strategy

    2 days ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 170172 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Scotia iTRADE is looking for an innovative, client-focused, results-oriented and highly motivated Product Manager, to join the Product Strategy team. The incumbent will have exciting opportunities and will be accountable...

  • Manager, Digital Communication Strategy

    4 days ago

    Toronto, ON, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Requisition ID: 198891 Join a purpose driven winning team, committed...

  • Digital Marketing Manager

    4 weeks ago

    Toronto, Canada Paramount Digital Agency Full time

    **Responsibilities**: - Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) - Coordinate our digital team, offering quality leadership - Ensure that our content is search-engine friendly and optimized to increase our company’s profitability - Monitor our digital campaigns so that they are running...

  • Manager, Digital Marketing Strategy

    1 day ago

    Toronto, Canada Sun Life Full time

    Job Description : Reporting to the Director of Marketing for Prospr, the Digital Marketing Strategy Manager will work closely with the marketing and sales leadership teams to deliver marketing and communications initiatives to meet our growth focused objectives and drive business results for businesses. The role will be partnering with external and...

  • Digital Marketing Account Manager

    1 month ago

    Toronto, Canada Consultus Digital Inc Full time

    **Job Title: Digital Marketing Account Manager** Location: Toronto, Canada - Hybrid **Watch this video **on what it's like to work at Consultus Digital! **About Us**: **The Opportunity**: We are seeking a proactive Digital Marketing Manager to join our team. This position is suited for a strategic thinker passionate about crafting and managing marketing...

  • Director of Strategy

    2 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we're up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada's...

  • Director of Strategy

    2 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we're up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada's...

  • Director of Strategy

    2 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we're up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada's...

  • Director of Strategy

    1 week ago

    Toronto, ON, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we're up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...

  • Digital Sales Manager

    1 month ago

    Toronto, Canada Paramount Digital Agency Full time

    **The Job Overview** We are seeking a dedicated digital sales manager to join our growing company. You will collaborate with other salespeople to effectively sell and draw eyes to current campaigns to increase our user base. We are located in the heart of downtown Toronto. We hope that as a digital sales manager, you can put your passion for sales...