Senior Manager, Digital Strategy

1 month ago

Toronto, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the Opportunity?

The Digital, Data & Technology (DDT) team plays a crucial role in developing and implementing digital strategies across all RBC Insurance products to make insurance easy for everyone, drive business efficiencies, and unlock growth with an experience-led approach.

As the Senior Manager of Digital Strategy, you will work collaboratively with stakeholders in each of our business lines across multiple channels (Online, Advisor, Salesforce and B2B). You support the Director, Digital Strategy with establishing DDT investment business cases, ideation, opportunity evaluation, and building high impact strategic narratives and robust financial plans.

Additionally, you will be responsible for the development and monitoring of key performance metrics against objectives and deepen market intelligence by maintaining an iterative view of the competitive landscape.

What will you do?

  • Perform strategic assessments and gap analysis to identify areas of opportunity to better serve the end-to-end digital value chain across all RBCI products
  • Support strategic initiatives & pilots by preparing analysis, strategic rationale, market sizing, and maintaining a keen eye on defining and tracking financials and NIE benefits
  • Lead the monitoring and reporting of OKRs and targets across strategic initiatives and DDT team broadly
  • Deepen market intelligence by conducting industry scans for digital best practices and disruption risk, and partnership and vendor assessments
  • Build and communicate compelling digital strategies and narratives with particular focus on why and how DDT investments will drive overall Insurance business strategy and growth
  • Work closely with DDT leaders and journey owners to understand strategic priorities, product development and capital allocation prioritization

What will you need to succeed?

Must-Have:

  • 3 - 5 years of experience in strategy development, digital transformation, and product development
  • Exceptional ability to build strategic narratives and bring them to life using slides
  • A strong aptitude and comfort in learning digital systems and technologies
  • Very strong relationship management and communication skills
  • High degree of resourcefulness and ingenuity when solving barriers to success/progress
  • An exceptional can-do attitude with a strong drive to exceed expectations

Nice to Have

  • 2+ years as a Consultant and/or Product Manager at a top tier consulting firm
  • Experience working in a financial institution

What's in it for you?

  • A Total Rewards program that includes competitive pay, flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • All the tools, training, and team support you need to grow your business and career
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity and grow your business

RBC Insurance is an organization that succeeds by bringing out the best in its people. You'll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first.

Job Skills

Adaptability, Analytics Insights, Critical Thinking, Decision Making, Digital Strategy, Emerging Technologies, Group Problem Solving, Information Technology Trends, Interpersonal Relationship Management, Long Term Planning, Market Research, Oral Communications, Organizational Change Management, Storytelling, Strategic Planning, Strategic Thinking

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-05-06

Application Deadline:

2024-05-13

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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