Bilingual Executive Director, Client Relations

Found in: Talent CA C2 - 7 days ago

Toronto, Canada Canadian Institute for Health Information Full time

At CIHI, we recognize what matters to our employees.

Some of the benefits of working at CIHI include HOOPP Pension Plan (Defined Benefits Pension) Retirement Planning Program Generous vacation days for permanent and long-term contracts Work-life balance Career Planning Program Learning and Professional Development Program Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

Reporting to the VP, Communications and Client Experience, the Executive Director is responsible for providing strategic leadership and oversight to CIHI’s team of stakeholder relations experts who strengthen CIHI’s presence, products and services in the six Eastern Canadian provinces. The Executive Director also provides senior leadership – both externally within jurisdictions and internally within CIHI – to ensure that CIHI’s relationships with Eastern Canadian provinces remain strong and that we have a solid understanding of how these jurisdictions’ health system needs and priorities should shape our work. Given our ongoing goal of maintaining strong stakeholder relationships in the province of Quebec and New Brunswick, the Executive Director must be fluently bilingual (written and oral) in both English and French.

The Executive Director should be someone who cares deeply about improving health care for Canadians and who understands that solid relationships within Canada’s provincial and territorial jurisdictions – built on trust – are the foundation of CIHI’s ability to gather and publish the data and information that health system decision makers rely on.

What you'll do

1.Leads CIHI’s Eastern Canada team, providing coaching, advice and strategic direction to a group of well-established and well-connected CIHI staff who serve as the link between CIHI and health-related organizations in Ontario, Quebec, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and New Brunswick.
2.Elevates the visibility of CIHI at the provincial level by developing and implementing comprehensive strategies and annual client relations plans. Ensures the strategy is aligned with CIHI’s overall strategic goals and plans.
3.Develops and maintains effective, productive, and mutually beneficial relationships/strategic partnerships/affiliations with eastern provinces’ senior stakeholders within government (e.g. Deputy Ministers and Assistant Deputy Ministers), health delivery organizations (e.g. CEOs, VPs, CIOs), research and academic organizations in both the private and public sectors, and others.
4.Serves as a member of CIHI’s senior management team, providing advice to CIHI’s CEO, VPs and program staff on trends, issues and opportunities in Canada’s eastern provinces to inform CIHI’s operational and strategic work. Provides support to senior leaders in Eastern provinces by drawing on sound understanding of CIHI data and analytic offerings and innovative approaches within the health system.
5. Represents CIHI at stakeholder meetings, key events, forums and conferences to both build relationships and to create awareness or enhance the development/utilization of CIHI’s products and services. Promotes and markets the vision and mandate of CIHI and its staff, programs and services with clients/partners. When appropriate, serves as a spokesperson for CIHI – including undertaking speaking engagements and media interviews – on relevant topics.
6.Works closely with key external stakeholders to identify unique information needs, gaps and opportunities and collaborates with CIHI staff on feasibility, scope of projects and deliverables and timelines to ensure needs are met.
7.Constantly monitors health system-related news, organizational developments, funding announcements, and ongoing challenges within jurisdictions. Shares business intelligence with CIHI, to keep the organization well-informed of the health systems environment changes that can influence CIHI’s work.
8.Provides oversight or advice around the negotiation of agreements with relevant jurisdictions.

What you'll bring to the table

•Graduate degree (MBA, MHA, MPA, etc.) in a Health discipline/Business Administration/Public Administration/Communications or related field. An equivalent combination of education and experience will be considered.
•Several years of progressively senior leadership experience, with a demonstrated record of success in senior management, communications, external relations management and people management in a complex health care-oriented environment.
•Fluently bilingual (written and oral) in English and French is required.
•Previous experience working in or with governments – particularly related to health care – is essential.
•Experience working with CEOs, executive teams and boards of directors.
•Demonstrated understanding of health sector issues/challenges.
•Strong conceptual understanding of health information systems, as well as the organization and delivery of health services in Canada and internationally.
•A demonstrated understanding of, and appreciation for, the pan-Canadian environment in which CIHI operates.
•Demonstrated communication, negotiation, problem-solving and priority-setting abilities.
•Ability to fulfil travel requirements as necessary, for meetings, conferences, events and to meet with CIHI stakeholders and staff.
•A proven leader and strategic thinker with a track record of building and nurturing relationships.
•A strong team builder who focuses on coaching and ongoing learning.
•Public speaking skills with the ability to tailor content to various audiences.
•A high degree of political acuity, diplomacy, tact and sound judgment.

  • Director, Digital Strategy, Citizen Relations

    Found in: Talent CA C2 - 7 days ago

    Toronto, Canada Citizen Relations Full time

    Director, Digital Strategy Company Description Citizen is a global communications agency built by and for the Modern Citizen. We wake up each morning inspired to make every conversation count, partnering with clients to grow their brands and positively impact culture. Across offices and disciplines, this is our single-minded mission.  We know our...

  • Director, Member Relations

    4 days ago

    Toronto, Canada The Investment Funds Institue of Canada Full time

    **Director, Member Relations** The Investment Funds Institute of Canada (IFIC) is the voice of Canada’s investment funds industry. IFIC brings together approximately 150 organizations, including fund managers, dealers, and industry service providers, to strengthen the integrity of the investment funds industry, to foster public confidence in investment...

  • Executive Director | Permanent, Full-Time

    Found in: Jooble CA O C2 - 7 days ago

    Toronto, ON, Canada CGI Njoyn Full time

    Bilingual Executive Director, Client Relations (Eastern Canada) Bilingual Executive Director, Client Relations (Eastern Canada) Permanent Full time We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization...

  • Membership Relations Associate

    6 days ago

    Toronto, Canada Canadian Chiropractic Association Full time

    The Canadian Chiropractic Association (CCA) is a national profession-based health care association representing 8000 chiropractors across Canada. The association works closely with the 10 provincial associations to promote the profession and build strong relationships with provincial and federal governments to ensure the growth and recognition of the...

  • Bilingual Client Relations Specialist

    7 days ago

    Toronto, Canada HomeEquity Bank Full time

    WHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse...

  • Executive Director

    Found in: Jooble CA O C2 - 3 hours ago

    Toronto, ON, Canada Roman Catholic Episcopal Corporation of Ottawa, The Full time

    Chief Executive Officer – Salt and Light Catholic Media Foundation Chief Executive Officer – Salt and Light Catholic Media Foundation Salt and Light Catholic Media Foundation (“Salt + Light Media”) is dedicated to being and helping others become the salt of the earth and the light of the world. Our mission is to proclaim Jesus Christ and the joy...

  • Bilingual Executive Assistant

    1 week ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity: ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    7 days ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity: ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    1 week ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity:ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    2 weeks ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity:ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    1 week ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity: ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • ED Services Specialist

    Found in: Jooble CA O C2 - 7 days ago

    Toronto, ON, Canada Redstone Agency Full time

    Redstone is the largest Association Management Company in Canada. Our vibrant team provides administrative, financial, marketing, and event services for not-for-profit associations all over the world. Join a world-class team with a corporate culture like no other! We value career growth and development by investing in you. ️ This role is responsible...

  • Director, Communications, Client

    Found in: beBee jobs CA - 4 days ago

    Toronto, Ontario, Canada Law Society of Ontario Full time

    Job Summary: The Director, Communications, manages the communications team and is the lead advisor to senior members of the Law Society on Communications best practices. The Director, Communications provides strategic direction, advice, and support to the Senior Management Team, direct reports and other stakeholders. The Director, Communications is...

  • Bilingual Executive Assistant

    Found in: Appcast CA C2 Glassdoor - 1 week ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity:ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    Found in: Appcast CA A2 P - 7 days ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity:ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    Found in: Whatjobs CA C2 - 7 days ago

    Toronto, Canada ML6 Search + Talent Advisory Full time

    The Opportunity: ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English ) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Client Relations Specialist

    14 hours ago

    Toronto, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Bilingual Executive Assistant

    Found in: Jooble CA O C2 - 2 weeks ago

    Toronto, ON, Canada ML6 Search + Talent Advisory Full time

    The Opportunity: ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual ( Mandarin/English ) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    Found in: Jooble CA O C2 - 7 days ago

    Toronto, ON, Canada ML6 Search + Talent Advisory Full time

    The Opportunity: ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...

  • Bilingual Executive Assistant

    Found in: Adzuna CA C2 - 6 hours ago

    Toronto, ON, C6A, Ontario, Canada ML6 Search + Talent Advisory Full time

    The Opportunity:ML6 is pleased to be partnering with one of Canada’s top growing companies for three years running in their search for a Bilingual (Mandarin/English) Executive Assistant. Reporting to the CEO & Founder, you will be responsible for executive level administrative duties and supporting the Sr. Management team with business engagement...