Executive Director | Permanent, Full-Time

3 weeks ago

Toronto ON, Canada CGI Njoyn Full time

Bilingual Executive Director, Client Relations (Eastern Canada)
Bilingual Executive Director, Client Relations (Eastern Canada)
Permanent Full time
We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.
CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.
Retirement Planning Program
Generous vacation days for permanent and long-term contracts
Flexible benefits program from your first day on the job for permanent and long-term contracts
Reporting to the VP, Communications and Client Experience, the Executive Director is responsible for providing strategic leadership and oversight to CIHI’s team of stakeholder relations experts who strengthen CIHI’s presence, products and services in the six Eastern Canadian provinces. The Executive Director also provides senior leadership – both externally within jurisdictions and internally within CIHI – to ensure that CIHI’s relationships with Eastern Canadian provinces remain strong and that we have a solid understanding of how these jurisdictions’ health system needs and priorities should shape our work. Given our ongoing goal of maintaining strong stakeholder relationships in the province of Quebec and New Brunswick, the Executive Director must be fluently bilingual (written and oral) in both English and French.
The Executive Director should be someone who cares deeply about improving health care for Canadians and who understands that solid relationships within Canada’s provincial and territorial jurisdictions – built on trust – are the foundation of CIHI’s ability to gather and publish the data and information that health system decision makers rely on. Develops and maintains effective, productive, and mutually beneficial relationships/strategic partnerships/affiliations with eastern provinces’ senior stakeholders within government (e.g. CEOs, VPs, CIOs), research and academic organizations in both the private and public sectors, and others.
Serves as a member of CIHI’s senior management team, providing advice to CIHI’s CEO, VPs and program staff on trends, issues and opportunities in Canada’s eastern provinces to inform CIHI’s operational and strategic work. Provides support to senior leaders in Eastern provinces by drawing on sound understanding of CIHI data and analytic offerings and innovative approaches within the health system.
Works closely with key external stakeholders to identify unique information needs, gaps and opportunities and collaborates with CIHI staff on feasibility, scope of projects and deliverables and timelines to ensure needs are met.
Constantly monitors health system-related news, organizational developments, funding announcements, and ongoing challenges within jurisdictions. Shares business intelligence with CIHI, to keep the organization well-informed of the health systems environment changes that can influence CIHI’s work.
Graduate degree (MBA, MHA, MPA, etc.) in a Health discipline/Business Administration/Public Administration/Communications or related field. Several years of progressively senior leadership experience, with a demonstrated record of success in senior management, communications, external relations management and people management in a complex health care-oriented environment.
• Fluently bilingual (written and oral) in English and French is required.
• Experience working with CEOs, executive teams and boards of directors.
• A proven leader and strategic thinker with a track record of building and nurturing relationships.
• Public speaking skills with the ability to tailor content to various audiences.
• To find out more about this role and other exciting opportunities visit our website at and check out our 'Careers' section.
Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).
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