Current jobs related to Customer Service Representative - Edmonton - carstar
-
Customer Service Representative
1 day ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
1 day ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
7 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
7 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
3 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Answer customer inquiries and provide information on our services...
-
Customer Service Representative
4 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Answer customer inquiries and provide information on our services...
-
Customer Service Representative
6 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
6 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
3 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
3 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alberta Transmission Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Alberta Transmission Service. As a key member of our front-line staff, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...
-
Customer Service Representative
7 days ago
Edmonton, Alberta, Canada Alberta Transmission Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Alberta Transmission Service. As a key member of our front-line staff, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...
-
Customer Service Representative
3 days ago
Edmonton, Alberta, Canada Alberta Transmission Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Alberta Transmission Service. As a key member of our front-line staff, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...
-
Customer Service Representative
4 days ago
Edmonton, Alberta, Canada Alberta Transmission Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Alberta Transmission Service. As a key member of our front-line staff, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...
-
Customer Service Representative
3 months ago
Edmonton, Canada Canadian National Railway Full time**Role** The Customer Service Representative operates as a professional in a call center environment. Working to enable rail service, the SDR ensures that CN meets the needs of our customers by maximizing operational efficiency and flexibility, minimizing cost and protecting revenue. The Customer Service Representatives are part of the customer team,...
-
Customer Service Representative
4 days ago
Edmonton, Alberta, Canada Alberta Transmission Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Alberta Transmission Service. As a key member of our front-line staff, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...
-
Customer Service Representative
4 days ago
Edmonton, Alberta, Canada Alberta Transmission Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Alberta Transmission Service. As a key member of our front-line staff, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...
-
Customer Service Representative
1 week ago
Edmonton, Canada CN Full timeRole The Customer Service Representative operates as a professional in a call center environment. Working to enable rail service, the SDR ensures that CN meets the needs of our customers by maximizing operational efficiency and flexibility, minimizing cost and protecting revenue. The Customer Service Representatives are part of the customer team,...
-
Automotive Customer Service Representative
3 weeks ago
Edmonton, Canada Speedy Auto Service, Enata Enterprises Inc. Full time**Company Description** Speedy Auto Service originated in Ontario, Canada in 1956 and has since grown into one of the most iconic automotive brands in Canada. In 1993, it evolved into Speedy Auto Service and joined the Fix Network global aftermarket family in 2016. Today, Speedy Auto Service operates over 65 family-owned locations across Canada, offering...
Customer Service Representative
4 months ago
Job Summary
& QualitiesThe CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR. This person is responsible for creating a front office atmosphere that fosters a high level of service. The CSR is the main point of contact for customers and potential customers; and assists the Office Manager. The CSR should possess a cheerful character and a helpful, polite and courteous attitude towards customers. The CSR must be well-groomed and dress appropriately, have keyboarding skills, a good work attitude and foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the company and fellow employees.
Accountability and Responsibility of Position
Reception and Customer Service
• Responsible for the initial contact with prospects and customers during the normal working day.
• Greet people visiting this CARSTAR store in order to determine needs
• Handle all phone traffic, per guidelines of the CARSTAR store, in a polite, courteous and cheerful
manner.
• Screen business calls
Scheduling Customer Dates
• Book appointments for estimates
• Update and maintain scheduler with Office Manager
• Schedule and record appraisal, reception and delivery appointments
• Update target delivery sheets
Cashier Duties
• Collect and record payment for complete jobs.
• File all paperwork accurately
• Disburse nationwide warranty/CSI information to customers
• Disburse, record and/or display customer reply cards upon receipt from CARSTAR corporate
headquarters.
• Handle customer inquiries regarding their vehicle repair
• Refer customer complaints concerning completed repairs to appropriate staff member
• Perform customer follow-up 7 to 10 days after customer has picked up their vehicle.
Experience/Skills required
• Experience providing customer service in a service or retail environment
• Functional/Technical knowledge:
• Skills & Abilities
Work independently without close supervision Flexible/adaptable to constant change Strong tact and diplomacy; ability to interact with all levels of personnel Highly organized; ability to handle multiple concurrent assignments Ability to prioritize, organize and plan work under own initiative Strong communication skills (reading, writing, speaking, listening) Quality driven individual with Customer Service Perspective Motivated, follows instructions Ability to work independently with minimum supervision Works well under pressure• Physical Requirements
Keyboarding/Finger dexterity General Physical Skills (sitting for long periods, lifting ~ 10 pounds) Repetitive motion Ability to use telephone*All duties/responsibilities/experience are subject to change