Chief Steward

2 weeks ago

Edmonton, Canada FAIRMONT Full time
Job Description

Chief Steward (Full Time)

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team's commitment to safe, efficient operations. Showcase your Leadership Strengths and model our service Culture as Chief Steward, where you will ensure superior standards of all flatware, tableware and Kitchen Equipment in support of our Food and Beverage Departments.

What you will be doing:

Reporting to the Executive Sous Chef, responsibilities and essential job functions include but are not limited to the following:

  • Liaise with the Kitchen department to ensure cleanliness, hygiene and equipment maintenance standards are adhered.
  • Adhere to budgetary guidelines and par levels with respect to breakage, inventory, chemicals and preventative maintenance of Pot and Dish Machines.
  • Develop, motivate, lead, coach and monitor performance of all team members on a daily basis.
  • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues, leaders and departments
  • Balance operational, administrative and Colleague needs.
  • Ensure all banquet event orders are reviewed and ensure proper set-ups are in place.
  • Prepare monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines.
  • Work closely with the Chef, Director of Banquets & Catering to anticipate guest needs.

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift.
  • Frequent lifting and carrying up to 30 lbs.
  • Occasional kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs and ramps.

Qualifications

Your experience and skills include:

  • Previous leadership experience required (in a Stewarding Department preferred)
  • Ability to work under pressure in fast paced environment.
  • Strong interpersonal and problem solving abilities.
  • Working Knowledge in regards to labor forecasting, scheduling and expense forecasting is an asset.
  • Strong interpersonal and problem solving abilities.
  • Computer knowledge in Microsoft Window applications required.
  • University/College degree in a related discipline an asset.
  • Highly responsible & reliable.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.



Additional Information

What is in it for you: 

  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees 

  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees 

  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 

  • Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support  

  • Learning programs through our Academies designed to sharpen your skills 

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 

  • Career development opportunities with national and international promotion opportunities. The sky is your limit 

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