Chief Steward

3 weeks ago

Edmonton, Canada Fairmont Hotel Macdonald Full time

Company Description

Your team and working environment:
Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskachewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expance of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Description**:
What you will be doing:
Reporting to the Executive Sous Chef, responsibilities and essential job functions include but are not limited to the following:

- Ensure smooth operation of the Stewarding department on a daily basis.
- Liaise with the Kitchen department to ensure cleanliness and maintenance standards are adhered.
- Maintain and adhere to budgetary guidelines with respect to breakage, inventory and preventative maintenance of pots and Dish Machines.
- Develop, Motivate, lead, Coach and monitor performance of all team members.
- Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues.
- Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed.
- Balance operational, administrative and Colleague needs.
- Conduct regularly scheduled departmental meetings.
- Supervise and maintain the sanitation of kitchen equipment and other areas assigned.
- Ensure all banquet event orders are reviewed and ensure proper set-ups are in place.
- Prepare monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines.
- Work closely with the Chef, Director of Banquets/Catering to anticipate guest needs.
- Order and control all inventory of cleaning compounds.
- Ensure all equipment is in working order and report any items in need of repair.
- Follow department policies, procedures and service standards.
- Maintain a clean and safe work environment.
- Other duties as assigned.

Physical Aspects of Position (include but are not limited to):

- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs and ramps.

**Qualifications**:
Your experience and skills include:

- Previous leadership experience required (in a Stewarding Department preferred)
- Ability to work under pressure in fast paced environment.
- Strong interpersonal and problem solving abilities.
- Working Knowledge in regards to labor forecasting, scheduling and expense forecasting is an asset.
- Strong interpersonal and problem solving abilities.
- University/College degree in a related discipline an asset.
- Highly responsible & reliable.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.

Additional Information

What is in it for you:

- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

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