Sales Executive

6 months ago

Waterloo, Canada EightSix Network Full time

Job Description

Job Number
Job Category Sales & Marketing
Location Delta Hotels Waterloo, Erb Street West, Waterloo, ONT, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Handles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• Large group sales experience.

CORE WORK ACTIVITIES

Managing Sales Activities

• Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales.

• Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.

• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions and property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.

• Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals.

• Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.

• Develops group sales revenue and operation budgets, and provides forecasting reports.

• Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.

• Assists with selling, implementation, and follow-through of group sales promotions.

• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.

• Provides accurate, complete, and effective turnover to Event Management.

• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.

• Conducts site inspections, as required.

• Monitors same day selling procedures to maximize room revenue and control hotel occupancy.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand

• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities.

• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.

• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.

The salary range for this position is $63, to $80, annually.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants: Delta Hotels Waterloo takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, , the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call -- or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.



Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.

Requirements:

Work Permit

  • Sales Executive

    6 months ago

    Waterloo, Canada Marriott International, Inc Full time

    **Job Number** 24098009 **Job Category** Sales & Marketing **Location** Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Handles customer inquires and acts as the on-property liaison for group sales within the...

  • Sales Executive

    5 months ago

    Waterloo, Canada Meta Full time

    We are delighted that you want to be part of our team! We're looking for a talented Sales Executive to join our team! Main Challenges: 1. Opening new clients that fit the ideal profile (company with the capacity to purchase recurring services from our Portfolio - Medium to large-sized company, with over 200 professionals and annual revenue exceeding US$100...

  • Sales Executive

    4 months ago

    Kitchener-Waterloo, Canada Ababeel Landscaping Inc. Full time

    **Overview** **Responsibilities**: - Communicate with potential customers to understand their needs and offer solutions - Negotiate and close sales deals to meet targets - Conduct telemarketing activities to generate leads - Utilize Salesforce or similar CRM software to track sales activities **Experience**: - Proven experience in sales, preferably in...

  • Account and Sales Executive

    1 month ago

    Waterloo, Canada Innostrat Solutions Inc. Full time

    INNOSTRAT is known for designing and manufacturing automated and robotic customized production lines, inspection stations and inspection gauges. The company provides CAD/CAM, multi-axis CNC machining and CMM services to automotive, defence and aerospace, oil & gas, mining, machine manufacturing, foundries, agriculture, and other industries. **Key...

  • Account Development Executive

    6 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Account Development Executive**: - Req id: 36814- Waterloo, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The...

  • Account Development Executive

    6 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Account Development Executive**: - Req id: 36949- Waterloo, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The...

  • Account Development Executive

    6 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Account Development Executive**: - Req id: 40094- Waterloo, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...

  • Account Development Executive

    4 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Account Development Executive**: - Req id: 42206- Waterloo, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...

  • Account Development Executive

    6 months ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: OpenText has developed global Centres of Excellence for Account...

  • Account Development Executive

    6 months ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: OpenText has developed global Centres of Excellence for Account...

  • Account Development Executive

    6 months ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. OpenText has developed global Centres of Excellence for Account Development to support...

  • Account Development Executive

    4 weeks ago

    Waterloo, Canada Open Text Corporation Full time

    **Hiring Manager**: Priya Gonzales **Talent Acquisition Advisor**: Niloy Mollah **Job Code Level**: RTP4 Refer Your Friends! **The Opportunity**: OpenText has developed global Centres of Excellence for Account Development to support best-in-class cloud software technology and solutions. This position will support the Canada& Latam Division based in our...

  • Account Development Executive

    3 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Req id**:42376- Waterloo, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to...

  • Account Development Executive

    6 months ago

    Waterloo, Canada opentext Full time

    **OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Account Development Executive

    2 weeks ago

    Waterloo, Canada Open Text Corporation Full time

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Account Executive

    6 months ago

    Waterloo, Canada BicDroid Full time

    **BicDroid Inc. - Waterloo, ON**: Located in Waterloo, ON, Canada, BicDroid Inc. ("BicDroid") is a world technology leader in data and cyber security and has been selected by "Fortune Global 500" companies to protect their server data, enhance the security of their smartphones, and provide secure and reliable remote work solutions for their employees. Built...

  • Territory Account Executive

    6 months ago

    Waterloo, Canada Primo Water Full time

    **Canadian Springs (PWNA)** **Territory Account Executive** **On-target earnings : $100000 / annually** - **Gas mileage reimbursed**: - **Base salary : $47,000** Come join a dynamic team where you can _evolve_ in a collaborative and inspiring workplace! A _family_ atmosphere, a paycheck every two weeks, deposited directly into your account and many...

  • Account Development Executive

    6 days ago

    Waterloo, Canada OpenText Full time

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Account Development Executive

    6 days ago

    Waterloo, Canada Open Text Corporation Full time

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Technical Sales Consultant

    4 weeks ago

    Waterloo, Ontario, Canada HY PRECISION MANUFACTURING Full time

    The Technical Sales Specialist at HY Precision Manufacturing will play a pivotal role in driving sales growth and delivering exceptional customer experiences. This dynamic professional will be responsible for promoting our innovative products, building strong relationships with clients, and consistently meeting or exceeding sales targets.About the RoleWe are...