Deskside Support Level 2

6 months ago


Fredericton, Canada PeopleToGo Full time

Position:        Deskside Support/Help Desk/Field Service Technician

Location:       Fredericton, New Brunswick

Type:            Full-Time/Part-Time or Per Project

 

Responsibilities:
  • Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.
  • Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
  • Provide 2nd level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements
Knowledge, Skills, and/or Abilities Required:
  • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have 3 – 5 years of deskside support experience
  • Have 3 – 5 years of break-fix experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification & at least one certification from either Cisco or Microsoft
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Can act in a Team Lead capacity
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program
Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.

Apply Now
  • Deskside Support

    6 months ago


    Fredericton, Canada PeopleToGo Full time

    Position:        Deskside Support/Help Desk/Field Service Technician Location:       Fredericton, New Brunswick Type:            Full-Time/Part-Time or Per Project   Responsibilities: Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities...


  • Fredericton, New Brunswick, Canada PeopleToGo Full time

    Job Title: Deskside Support Level 2Job Type: Full-Time/Part-Time or Per ProjectLocation: Fredericton, New Brunswick, CanadaAbout the Role:Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers.Perform intermediate-to-advanced IMAC services, including hardware roll-outs, refreshes, and other hardware...


  • Fredericton, New Brunswick, Canada PeopleToGo Full time

    Job Description:We are seeking a highly skilled Help Desk Technician to join our team at PeopleToGo.This is a full-time/ part-time or per project position based in Fredericton, New Brunswick.Responsibilities:Intermediate IMAC Activities: Perform hardware roll-outs, refreshes, and other deployment related activities on PCs, laptops, printers, POS devices,...

  • IT Support Specialist

    2 weeks ago


    Fredericton, New Brunswick, Canada PeopleToGo Full time

    Job OverviewWe are seeking an experienced IT Support Specialist to join our team at PeopleToGo in Fredericton, New Brunswick. As a key member of our technical support team, you will be responsible for providing expert-level hardware and software support to our clients.Key ResponsibilitiesPerform intermediate-to-advanced break-fix services on PCs, laptops,...


  • Fredericton, New Brunswick, Canada PeopleToGo Full time

    Job Summary:PeopleToGo is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing intermediate IMAC activities, including hardware roll-outs, refreshes, and other deployment related activities on PCs, laptops, printers, and POS devices.Responsibilities:Perform intermediate IMAC...

  • IT Support Specialist

    2 weeks ago


    Fredericton, New Brunswick, Canada PeopleToGo Full time

    Job DescriptionWe are seeking an experienced IT Support Specialist to join our team at PeopleToGo. This is a full-time opportunity for someone with a strong background in hardware and software support.About the Job:Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers.Provide 2nd level Help Desk support,...


  • Fredericton, New Brunswick, Canada Next Level Group Full time

    Job Title: Hydraulics TechnicianJob Summary: We are seeking a skilled Hydraulics Technician with electrical knowledge to support our growing operations at Next Level Group.Key Responsibilities:Hydraulic System Installation: Build and install hydraulic systems for heavy equipment according to specifications and requirements.System Maintenance and Repair:...


  • Fredericton, New Brunswick, Canada Next Level Group Full time

    **About Next Level Group**We are a leading provider of heavy equipment solutions in Fredericton, dedicated to delivering exceptional service and top-quality products to our customers.**Job Overview**As a skilled Heavy Equipment Hydraulic Systems Specialist with electrical knowledge, you will play a crucial role in supporting our growing operations. Your...


  • Fredericton, New Brunswick, Canada Next Level Group Full time

    Next Level Group is a leading provider of heavy equipment solutions in Fredericton, dedicated to delivering exceptional service and top-quality products to our customers. We are seeking a skilled Heavy Equipment Hydraulic System Specialist with electrical knowledge to support our growing operations.Job OverviewThe successful candidate will be responsible for...


  • Fredericton, New Brunswick, Canada Next Level Group Full time

    Job Title: Hydraulic Systems SpecialistCompany: Next Level GroupJob Summary: We are seeking a skilled Hydraulic Systems Specialist to join our team in Fredericton. As a key member of our heavy equipment solutions team, you will be responsible for building, maintaining, diagnosing, and repairing hydraulic systems on various heavy equipment.Key...


  • Fredericton, Canada Anglophone West School District Full time

    IT SHARED SERVICES - ANGLOPHONE WEST SCHOOL DISTRICT **INVITES INTERNAL APPLICATIONS FOR THE FOLLOWING**: COMPETITION # 3696807 **TECHNOLOGY SUPPORT SPECIALIST**: LEVEL I **Location**: Anglophone West School District Public Service Alliance of Canada Union (Local 60702), School Business Officials Group Join our dynamic team as a Technical Support...

  • Service Manager

    6 months ago


    Fredericton, Canada Next Level Group Full time

    Position Overview:We are seeking a dynamic and experienced Service Manager to join our client’s team in Fredericton NB. As the Service Manager, you will play a crucial role in leading and managing the service department, ensuring the highest level of customer satisfaction and operational efficiency. Your primary responsibility will be to oversee all...

  • Shop Floor Manager

    2 weeks ago


    Fredericton, New Brunswick, Canada Next Level Group Full time

    Job Title: Shop Floor ManagerJoin the Next Level Group team as a Shop Floor Manager and take on the challenge of leading our equipment maintenance team to success. As a key member of our operations team, you will be responsible for overseeing the daily activities of our skilled technicians and ensuring that all work is completed efficiently and...

  • Hydraulics Technician

    2 months ago


    Fredericton, Canada Next Level Group Full time

    Join our client’s dynamic team, a leading provider of heavy equipment solutions in Fredericton. They take pride on delivering exceptional service and top-quality products to their customers. They are seeking a skilled Hydraulics Technician with electrical knowledge to support their growing operations.Job Description:As a Hydraulics Mechanic, you will be...

  • Youth Support Worker

    6 months ago


    Fredericton, Canada Harmony Home Support and Family Services Full time

    Harmony is currently accepting resumes for working with children, youths, and children with special needs in a residential setting.  Applicants must have or be enrolled in an accredited course as listed below.  Also required are up to date First Aid/CPR and a Criminal Record/Prior check. **Vehicle Required** Education (minimum of): - Child & Youth...


  • Fredericton, New Brunswick, Canada Next Level Group Full time

    Service Manager Job DescriptionWe are seeking a highly skilled Service Manager to lead our service department in Fredericton, NB. As the Service Manager, you will be responsible for overseeing all service operations, including repairs, maintenance, and customer support for products.Key Responsibilities:Lead and manage the service department, including...


  • Fredericton, New Brunswick, Canada Next Level Group Full time

    Service Manager Job DescriptionPosition OverviewWe are seeking a skilled Service Manager to lead our service department in Fredericton NB. As the Service Manager, you will play a key role in managing the service team, ensuring customer satisfaction, and operational efficiency. Your primary responsibility will be to oversee all service operations, including...


  • Fredericton, New Brunswick, Canada Briarlane rentals Full time

    We are seeking a couple to fill the role of Superintendent in a 2 bedroom apartment. The successful applicants will be offered a comprehensive package including salary, commissions, benefits, and vacations. The ideal candidate will have basic computer skills and an English level of 4. The husband must have a valid G2 or G full driver's license and some...

  • Electrical Engineer

    1 month ago


    Fredericton, New Brunswick, Canada Wood Full time

    Wood is currently seeking a Senior to Intermediate level Electrical Engineer to join our industrial team in New Brunswick. As a key member of our team, you will be responsible for supporting complex projects and collaborating with our team of professional recruiters to ensure fairness and inclusivity in our hiring process.Key responsibilities...


  • Fredericton, New Brunswick, Canada Bento Sushi Full time

    Job OverviewWe are seeking an Executive Support Specialist to join our team at Bento Sushi. As a key member of our support staff, you will provide high-level administrative assistance to our executives and contribute to the smooth operation of our office.SalaryThe estimated annual salary for this position is $40,000 - $60,000 CAD, depending on experience and...