ERP Systems Admin

1 month ago

Mississauga, Canada Emterra Group Full time

ERP Systems Admin

Mississauga, ON Full-time

Who We Are

We are a dynamic, growth-oriented and safety-focused company. Our organization has been deemed to be an “essential service” by providing collection and processing for Waste and Recycling that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE) and WEConnect International.

Position Description

TIER 1 JR. ERP System Administrator – 60%

• User / Group administration

• Creating users, vehicles, routes

• Assigning User Roles and Permissions

• Setting users inactive

• Annual User Verification

General system Administration – Tier 1 Support

• Investigate / make notes and escalate product questions or issues sent to NavuRequest support email.

• Coordinate meetings with support team and parties experiencing issues. Log resolutions/results.

• Configuration changes under direction of senior staff

• Review and Communication of Navusoft Release Updates to Company Users

• Updating of Production Cost Values as required

• Set up and maintenance of configuration

• Other Software Product Support as assigned

Troubleshooting

• login / permissions and related access issues

• General Access issues (tablet)

• Investigate and resolve general product problems reported.

• Develop knowledge of Waste and Recycling business/operations

Navusoft Project Work Entry – 40%

Project Work

• Assist with data entry of customers/sites/services/routing

• Assist with Contract related reporting and scheduled reporting. (support Contract administrators)

• Assist with Customer / Site / Service / Routing evaluations, corrections and improvements

• On Site Training and Implementation of new Municipal Contracts

Are you ready to jumpstart your career by joining one of Canada’s Greenest Employers and become part of the environmental solution? If so, apply now We appreciate all applicants who apply however only those who are qualified, will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our dedicated Talent Acquisition and Recruitment Specialists. Reasonable accommodations will be assessed on a case-by-case basis.

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