ERP Systems Administrator

2 weeks ago


Mississauga, Ontario, Canada Emterra Group Full time

ERP Systems Administrator

We are seeking a highly skilled ERP Systems Administrator to join our team at Emterra Group. As an ERP Systems Administrator, you will be responsible for providing technical support and maintenance for our ERP system, ensuring seamless operations and optimal performance.

Key Responsibilities:

  • User / Group administration
  • Creating users, vehicles, routes
  • Assigning User Roles and Permissions
  • Setting users inactive
  • Annual User Verification

General System Administration:

  • Investigate / make notes and escalate product questions or issues sent to NavuRequest support email.
  • Coordinate meetings with support team and parties experiencing issues. Log resolutions/results.
  • Configuration changes under direction of senior staff
  • Review and Communication of Navusoft Release Updates to Company Users
  • Updating of Production Cost Values as required
  • Set up and maintenance of configuration
  • Other Software Product Support as assigned

Troubleshooting:

  • Login / permissions and related access issues
  • General Access issues (tablet)
  • Investigate and resolve general product problems reported.
  • Develop knowledge of Waste and Recycling business/operations

Navusoft Project Work Entry:

  • Assist with data entry of customers/sites/services/routing
  • Assist with Contract related reporting and scheduled reporting. (support Contract administrators)
  • Assist with Customer / Site / Service / Routing evaluations, corrections and improvements
  • On Site Training and Implementation of new Municipal Contracts

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our dedicated Talent Acquisition and Recruitment Specialists. Reasonable accommodations will be assessed on a case-by-case basis.



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