Dealer Relations Support Manager
3 months ago
What you’ll do
We are looking for a dynamic and results oriented Dealer Relations Support Manager (DRSM) to support Training Dealers. The successful candidate will bring their previous Canadian Tire leadership expertise, partner with Training Dealers and store staff to enhance the Customer Experience, drive sales and profitability in their assigned locations. They will also assist Training Dealers with their financial knowledge, operational expertise and share best practices. The DRSM will establish and manage key stakeholder relationships while understanding the competitive landscape. Consulting and supporting new Dealers to improve their business acumen, operational savviness for continued sales growth and profitability.
Partner with Training Dealers in support of meeting financial and store plan objectives established as part of the Supplementary Contract commitments Manage the ongoing administration of the Supplementary Contract for Training Dealers Collaborate with internal field teams (RVP’s/DSM’s/ABSM’s/REM’s) to provide the ongoing support custom to each Training Dealer Provide operational expertise in various parts of a ‘1st store’ experience Partner with Training Dealer during initial changeover to ease the transition of a 1st store Work closely with Dealer Selection and Development on recommendations to the selection process, participate in the training program and assist in the transition through training to 1st store. Work with the Senior Business consultant on setting targets, cash flow forecasting, margins cut-offs and wage cost models Develop operational training tools and Best Practices unique to Training DealersWhat you bring
Minimum recent 5 years progressive Canadian Tire retail experience at General manager or Senior leadership level (DSM), an asset Possess strong understanding of Canadian Tire store operations including logistics, retail merchandising, ordering, automotive service and horticulture, an asset Excellent interpersonal skills with a passion for retail and a desire to work with a variety of entrepreneurial Dealers and store staff all driving with a common goal to serve the customer Demonstrated ability to build and sustain trusted relationships Experience coaching and influencing others Strong business acumen and ability to analyze, interpret data and a deep understanding of retail Ability to coach and train individuals and groups Strong communication skills, written, verbal and an active listener Strong facilitation and presentation skills Strong attention to detail and a readiness to continually look for ways to improve productivity Agile and innovative individuals, who are able to manage in an environment of change and ambiguity to help us take bold and strategic moves in this rapidly evolving retail environment Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward Ability to read, write and speak French Post-Secondary Education (University or College degree), an asset Specific technical and professional knowledge and skills required: Frontier, Microsoft Suite and Costar This is a field-based position requiring regular travel and requires the successful candidate to have a valid driver's licence. The successful candidate will have to provide proof that they have a valid driver's licence in good standing upon being hired Flexible availability (hours) to support Dealers coast to coast#LI-MM2
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Dealer Relations Support Manager
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Québec, Quebec, Canada Canadian Tire Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Dealer Relations Support Manager to join our team at Canadian Tire Corporation. As a key member of our leadership team, you will play a critical role in supporting our Training Dealers and driving sales and profitability in their assigned locations.Key ResponsibilitiesPartner with Training Dealers...
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Dealer Relations Support Manager
1 week ago
Québec, Quebec, Canada Canadian Tire Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Dealer Relations Support Manager to join our team at Canadian Tire Corporation. As a key member of our leadership team, you will play a critical role in supporting our Training Dealers and driving sales and profitability in their assigned locations.Key ResponsibilitiesPartner with Training Dealers...
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