Employee Experience Advisor

6 months ago

Banff, Canada Accor Full time

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.


Job Description

This high-energy individual will be the primary point of contact for all Employee Experience activities. They will enhance the work and social environment for our employees and help plan, create, execute and evaluate activities that improve our Employees’ well-being in all areas of their lives. They will also be responsible for assisting the Talent & Culture Department in the day-to-day administration and coordination of functions within the Talent & Culture Department.

Job Duties Include:

Reporting to the Supervisor, Talent & Culture, responsibilities and essential job functions include but are not limited to the following: 

Consistently offer professional, friendly and engaging service Chair the Heartist Committee as well as the Social Committee, and provide direction on social events for employees, wellness initiatives, programs and learning sessions, working with Talent & Culture on larger hotel-sponsored events Actively involved in all employee recognition events, and regularly hold focus groups with employees to determine needs Coordinate, execute, own and chaperone a variety of recreational programs, leagues, activities and events for employees as well as outings off property Be responsible for the recruitment, training and supervision of volunteers to assist with the various events and employee functions Liaise with local suppliers for planning and organizing staff activities Facilitate the financial management of events as well as vendor payment Create and advertise a monthly calendar and 3-month brochure of events that are taking place in and around the Bow Valley up to and including Calgary for employees to participate in Maintain all necessary records and prepare annual program goals and objectives Present the Employee experience strategy in orientation to new arriving employees.  Work closely with Staff Housing with creation of common areas for employees Drive employee communication through various mediums including Social Media Liaise with Department Heads and Executives to ensure the ongoing development and execution of all aspects of Employee Experience are in line with hotel operations Manage a self-directed schedule to organize and attend activities at different times of day or evening including holidays, weekdays and weekends. Assist the Director, Talent & Culture in coordinating employee related activities and events, such as the employee engagement survey, annual colleague gala, recognition events, and more Assist with the day to day administration and coordination of all functions within the Talent & Culture Department including: creation of PO’s; filing, photocopying, mail, courier, phone and fax; typing of correspondence, reports, charts, tables, brochures and other collateral materials Welcome colleagues to the Talent & Culture office as the first point of contact Assist colleagues with general inquiries such as account password resets, ID card creation, and nametag requests Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival Assist in coordinating Company and brand specific orientation and training programs Oversee the proper completion of all new hire, transfer, and departure paperwork and processes, inclusive of creating new employee records in the Dayforce Ceridian system Other duties as assigned
Qualifications

Your Skills & Qualifications 

Background in Recreation Management/Event Management/Leisure studies/Entertainment Hotel operation experience an asset Computer experience in Microsoft Office (Word, Excel, Powerpoint, Publisher) and social media savvy with an excellent knowledge of Graphic Design Software (Adobe Suite, Canva etc) Must have intensity, enthusiasm and a high energy level Passionate about outdoors lifestyle and wellness Proven self-starter and able to work unsupervised Strong Administrative skills Excellent organizational and interpersonal skills Strong written and oral communication skills Ability to support a collaborative environment Ability to coordinate and build a strong core of people who can assist with hosting events Ability to work well under pressure Ability to maintain the highest level of confidentiality 
Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

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