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Equipment Support

4 months ago

Burnaby, Canada Evolution Americas Full time
Job Description

Are you ready to step into a dynamic role where adaptability, teamwork, and attention to detail are key? We are looking for someone who can handle a variety of tasks that are important for maintaining game continuity and high game integrity in our studio operations. If you are ready to be part of a collaborative team in a fast-paced setting, become our Equipment Support Full training will be provided.

What you can expect to do and learn as an Equipment Support:

Equipment Maintenance and Repair:

  • Ensure equipment are in working condition by cleaning and inspecting game equipment (e.g. scanner frames, dice, domes, roulettes, money wheels, Powerballs, diamond machines etc.)
  • Monitor equipment performance (cards, dice, shoes etc.)
  • Fix broken equipment using tools such as drills, pliers, screwdrivers, and soldering iron.
  • Leveling and rotating roulette wheels to ensure proper game integrity and performance.
  • Terminate and replace roulette balls.
  • Ensure longevity of equipment through preventive maintenance processes.
  • Ensure equipment are available for use 24/7.

Inventory Management:

  • Ensure inventory room is organized and well-maintained by keeping good processes and up to date with inventory count.
  • Maintain good documentation and proper processes for card inspectors to ensure life cycle of cards is respected.
  • Using Dymo to create barcodes to ensure proper labelling of our equipment.
  • Verify and inspect equipment received for our inventory.

Use of Technology and software:

  • Luxriot - Security camera software to monitor proper use of equipment in studio
  • Jira – Project and task management software
  • Backoffice – Tracks sensitive equipment in Evolution.
  • Slack – Professional communications and collaboration hub

Special Projects and Assignments:

  • Support our studio expansion plans by preparing equipment for new table openings.
  • Step in to help with card inspection occasionally (training provided)

Collaboration across departments:

  • MCR
  • Team Managers
  • Academy
  • Card Inspectors
  • Facilities

Qualifications

  • Flexibility with shifts
  • Proficient in English
  • Effective task management
  • Strong sense of responsibility
  • Team player
  • Excellent cooperation skills
  • Quick reaction and attention to detail


Additional Information

This position is a full-time position, with possibility to hire an additional part-time position.

Application deadline: Sunday, May 26th. Please apply directly through SmartRecruiters.

Benefits

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • $17 per hour plus performance Bonus (up to $800)
  • Paid Time Off
  • Paid Holidays
  • Paid EVO Days
  • Medical, Dental & Vision Insurance Plans
  • Full Training & Growth Opportunities